Arlington Acura in Palatine

Fast and Easy! Purchased an Acura RDX! Salesmen were great to work with! I was unsure of which car I wanted between the TLX/RDX, and when I got to the dealership, Purchased an Acura RDX! Salesmen were great to work with! I was unsure of which car I wanted between the TLX/RDX, and when I got to the dealership, there were 4 different types of cars waiting especially for me out front to be test driven - all in the specs/colors I was interested in! I test drove all of them. Went home to think about it. And then purchased my brand new black pearl RDX that weekend! The salesmen (Gerry Arquines & Umesh Trivedi) were so awesome and patient. They answered all of my questions and I felt no pressure. My 1 yr old son was with us on the purchase day, and they were so great with him as well! I would definitely purchase another vehicle from this dealer in the future! More

Muhammed Patel the best service !!!!!! Since the moment i walked in Muhammed had my car which is an Ilx pulled up in the front and ready and warm for the test drive. It was very cold outsid Since the moment i walked in Muhammed had my car which is an Ilx pulled up in the front and ready and warm for the test drive. It was very cold outside , Muhammed Patel had provided me wifh some coffe and some fresh cookies and the most important great deal on the brand new car and very quick and friendly service and plenty of advise. I really do apriciate the service from Muhammed. He had earned my costumer satisfaction. Thank you Muhammed. More

RDX 2016 Lease Great leasing experience. !!! Mr. Umesh Trivedi took time to explain and leasing and vehicle options and features at length and answered all questio Great leasing experience. !!! Mr. Umesh Trivedi took time to explain and leasing and vehicle options and features at length and answered all questions. Mr. Trivedi is awesome. Thank you. Warm regards. More

Excellent Customer Service My husband and I each purchased a 2015 MDX from Chris and Szymon. They were both accommodating and helpful with our choices. If there was a proble My husband and I each purchased a 2015 MDX from Chris and Szymon. They were both accommodating and helpful with our choices. If there was a problem, it was immediately taken cared of. This is the 3rd purchase of vehicles and we are more then pleased with their customer service, friendliness, and knowledge. Thanks also to the great managers and service department staff for all you do. I would highly recommend this dealership for their excellence. H and E More

Fast, Great Service This is my 3rd MDX lease from Arlington Acura and working with Muhammed. Muhammed is FANTASTIC to work with. He makes the process quick and easy.... This is my 3rd MDX lease from Arlington Acura and working with Muhammed. Muhammed is FANTASTIC to work with. He makes the process quick and easy....I joked that it was faster than Jimmy Johns sub delivery! He is very honest and has really great Customer Service. He takes the time to show you all the features in your new vehicle and set up all settings so you are all ready to go when you leave the dealership. More

Acura TLX We bought an Acura TLX through Muhammad and he was of great help! We came in looking for a great deal and it's almost like he read our mind, when we w We bought an Acura TLX through Muhammad and he was of great help! We came in looking for a great deal and it's almost like he read our mind, when we walked in! Asked for our criteria and showed us something exactly in that price point. Additionally, he was very upfront, honest and extremely personable also. Followed up with us and made sure the whole process went smooth. We walked away with a great purchase and will definitely return in the future. He's the most human car salesman I've ever dealt with. More

Muhammed Patel This is my 6th Acura MDX I leased through Arlington Acura with Muhammad as my sales rep. He always makes if FAST, EASY and Enjoyable shopping experie This is my 6th Acura MDX I leased through Arlington Acura with Muhammad as my sales rep. He always makes if FAST, EASY and Enjoyable shopping experience. I would highly recommend him to anyone. I referred two of my friends to him and they are as well REPEAT CUSTOMERS! More

Outstanding Customer Service I've been a customer at Arlington Acura for many years, changes several automobiles. Phenomenal sales experience I received from Muhammed Patel. His a I've been a customer at Arlington Acura for many years, changes several automobiles. Phenomenal sales experience I received from Muhammed Patel. His a truly Profeccional. I personally could not be more happier if I've shopped with somebody else . I really emprest by his profeccional skills, he knows how treat a customer, how make him happy. I'm looking forward for many years to come, to continue to come back with Muhammed services and sales experience. Especially I love Acura. Thank you. More

the great experience i had in buying a new car. after being jerked around for 2 weeks by another dealer who says theres always a muler in the house i got up and walked out. being kind om angry i cal after being jerked around for 2 weeks by another dealer who says theres always a muler in the house i got up and walked out. being kind om angry i called arlington acura and talked to mike nauert. i told him wht i wanted and is it possible to do. he said let me call you right back. he then told me yes we can do that deal and yes they had the exact car in stock.i made a time to meet with him and the next day the deal was made in about 45 minutes.no hassel no bs. i was in and out in no time.mike is a true professional and knows how to deal with people. there is no bs with mike. either he can do it or he can't. he tells you up front. thank you mike your the best in my book. More