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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

November 08, 2022

Chris provided outstanding service and his communication on the repair issues was excellent Thanks Chris More

by mthornton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Aamer Ali
Nov 08, 2022 -

Arlington Acura in Palatine responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 07, 2022

Arlington Acura’s service department is premiere. Mark is the absolute best! He is helpful and makes the whole process easier and understandable. More

by JHA617
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Nov 07, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 07, 2022

Arlington Acura's service team is the best I've had in my life and I'm 75, and been driving since 16. They are informative, courteous, and they know all the little details of operating an Acura. I've been More

by al30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, Sean Fork, Steve Farmandi
Nov 08, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 06, 2022

Great service department. On top of car service history. Takes time to explain service needs. Very responsive. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Nov 07, 2022 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

November 04, 2022

Great service by Chris Clark! He was very attentive to all my needs as well as being courteous! More

by mameier22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Nov 06, 2022 -

Arlington Acura in Palatine responded

Thank you for the kind words for Christopher in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance.

October 27, 2022

Great Service Experience. The whole team did a great job, service was quick, and the vehicle was nice and clean when I picked it up. Highly Recommend coming here for all you More

by davepod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Sean Fork, Steve Farmandi
Oct 28, 2022 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

October 27, 2022

From start to finish Arlington Acura is the best! Great customer service and my car was fixed right the first time! More

by UALAV8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Kalil, Christopher Clark, Mark Neitzke, Aamer Ali, Sean Fork, Steve Farmandi
Oct 28, 2022 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

October 27, 2022

I went in for a major service for my Acura TL, the service provided by Aamir was excellent, great communication throughout the process and timely completion of required service. More

by SHAHABQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Oct 28, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Aamer and our team, and we look forward to working with you again.

October 24, 2022

Amazing people to work with! Jhony was simply the best! Wouldn’t go anywhere else and I’m from Wisconsin! More

by PONTON113113
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhony Pulido
Oct 25, 2022 -

Arlington Acura in Palatine responded

Here at Arlington Acura in Palatine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jhony, and it was a pleasure having you at the dealership. We appreciate your review!

October 21, 2022

Thank you for the great service! Your team is great! Thank you! Dorine Marshall Customer More

by Dorine710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Oct 21, 2022 -

Arlington Acura in Palatine responded

Thank you, Dorine! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

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