Arlington Acura in Palatine

Always helpful in anything I need at the time. Service dept gets me out in the time they say will be done. Service dept gets me out in the time they say will be done. More

I like how the people at Arlington Acura keep in touch with you during the service appointment and try and find if any of the issues are covered under warranty. with you during the service appointment and try and find if any of the issues are covered under warranty. More

I've owned Acuras for many years all purchased and serviced at Arlington Acura. Prices are competitive and the quality of service has always been excellent. I would like to recognize Mark Neizke, ser serviced at Arlington Acura. Prices are competitive and the quality of service has always been excellent. I would like to recognize Mark Neizke, service advisor, who is very knowledgable, informative and easy to deal with. More

Arlington Acura is one of the best, they always taking care me they do great job, Excelente service great job Mark👍 care me they do great job, Excelente service great job Mark👍 More

I have been bringing my old Acura to this dealership for years. The customer service and treatment of my car in the service department has always been top notch so I decided there was no where else I would years. The customer service and treatment of my car in the service department has always been top notch so I decided there was no where else I would rather buy my new car from! I just purchased a 2022 RDX Aspec from Arlington Acura and it was the best car buying experience I have ever had. The entire staff was beyond knowledgeable and welcoming!! Samuel Dibashi was my salesman and was so kind and informative, he even spent time showing me how to set up all of the new car features and connections! The parts and service departments got my new accessories ready and installed while all the paperwork was handled! I would recommend this dealership to anyone purchasing a car or needing their car worked on! I am so please with my purchase and the overall experience. The Rohrman Automotive Group definitely has a customer for life! More

Service was great - they were able to take us with minimal wait. They weren't pushy, they very clearly told us what needed to be done and the associated cost. We'll continue to use the service depar minimal wait. They weren't pushy, they very clearly told us what needed to be done and the associated cost. We'll continue to use the service department in the future. Thanks! More

Arlington Acura is honest and transparent in pricing and what needs to be done. Communication and timing is always spot on. I have worked with Mark for years and he is one of the main reasons I keep comin what needs to be done. Communication and timing is always spot on. I have worked with Mark for years and he is one of the main reasons I keep coming back for service (and used car advise!). Mark is the best and so is Arlington Acura. Keep it up! More

Prompt, efficient and friendly service. Vehicle was ready when promised. vehicle was washed and ready once finished. Vehicle was ready when promised. vehicle was washed and ready once finished. More

Aamer Ali provided exceptional customer service. I came in for transmission related questions for a carmax purchase and he helped resolve all concerns I came in for transmission related questions for a carmax purchase and he helped resolve all concerns More

My wife and I were completely satisfied with Aamer and the great job that they have done with the new tires. My wife loves them! Great thanks to Aamer and the workers that have assisted him on placing the the great job that they have done with the new tires. My wife loves them! Great thanks to Aamer and the workers that have assisted him on placing the new tires on my wife’s car. More