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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

October 01, 2022

Service Team always goes beyond for their customers. Always keep you updated with your vehicle service. Professional, courteous, the best More

by bonniedv
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali
Report | Print
Oct 02, 2022 -

Arlington Acura in Palatine responded

Here at Arlington Acura in Palatine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 30, 2022

Roger was a very knowledgeable sales rep and could not have given better service. Thank you Roger More

by patrick.good
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger McClintock
Report | Print
Oct 02, 2022 -

Arlington Acura in Palatine responded

It's great to hear that Roger was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Acura in Palatine!

September 30, 2022

Excellente! !! Service staff were friendly, polite and completed the job in a timely manner. Costumer is one happy camper. More

by MARLUJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lisikiewicz, Stephen Gonzales
Report | Print
Oct 02, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2022

My Service advisor Aamer is top notch. I am very satisfied with my few encounters i've had with him. Keep him happy or i'll snatch him :) More

by AKEENE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Oct 02, 2022 -

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear that Aamer and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 29, 2022

Good service provided by my service advisor Aamer and Acura Service team. Would’ve appreciated a loaner instead of waiting. More

by APATEL185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar- 5 stars, Aamer Ali
Report | Print
Oct 02, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with Aamer and our team. We're glad to hear we delivered such a great experience!

September 29, 2022

I would like to thank Mark for the outstanding service of my vehicle. The entire service and parts team is very friendly and knowledgeable. More

by thomas8815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lisikiewicz, Mark Neitzke
Report | Print
Oct 02, 2022 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2022

My friendly, knowledgeable service team professionally cares for my car in a timely considerate, manner. More

by Newcar17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke
Report | Print
Sep 28, 2022 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

Sep 28, 2022 -

Newcar17 responded

Always a pleasure.

September 28, 2022

Great experience. Ideen in finance was awesome as usual. We will continue making all of our vehicle purchases at Arlington Acura. More

by Explorer owner 78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Ideen Ghaffari, Sean Fork, Adrian Pawlikowski, Roger McClintock, Samuel Dibashi, Scott Mattran, Steve Farmandi, Gene Shenkman, Adam Grubbs
Report | Print
Sep 28, 2022 -

Arlington Acura in Palatine responded

Thanks for your feedback on your recent visit to Arlington Acura in Palatine. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 28, 2022

The service department at Arlington is amazing! Mark, is exceptional and is always willing to help out and I won’t go anywhere else because of Mark! More

by CARRIETWEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in Sales, Mark Neitzke
Report | Print
Sep 29, 2022 -

Arlington Acura in Palatine responded

Thanks for sharing about your experience with Mark here at Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

September 28, 2022

The service boys always take care of business! They need some more support. They need greeters to collect vehicle data so they don’t have to stop closing job cards and selling work. More

by S&P to 3,400!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke, Aamer Ali, Sean Fork
Report | Print
Sep 29, 2022 -

Arlington Acura in Palatine responded

Thank you for your feedback and for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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