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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

September 12, 2022

Service was performed on time as promised. Mark was very helpful. As usual I was very satisfied. More

by foxbluegm
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Sep 13, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 10, 2022

Not sure the oil used was even genuine, the windshield sticker said Valvoline, also the waiting area was very outdated More

by DYAB CROOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the name
Sep 14, 2022 -

Arlington Acura in Palatine responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 08, 2022

Steve and crew are amazing! Thank you for the service, professionalism and friendliness! I refer you to friends all the time! More

by SHERRY.DUNWOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Sep 09, 2022 -

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

Sep 09, 2022 -

SHERRY.DUNWOODY responded

Thanks again! You guys are the best!

September 08, 2022

This was the third car I purchased from Arlington Acura. It was a pleasure working with Dimitri. More

by JESSICAPOKRAJAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitar Atanasov
Sep 09, 2022 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

September 07, 2022

Steve was very helpful and explained everything to me and got me in and out for my service. More

by CUBSFAN2154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Sep 08, 2022 -

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 07, 2022

Everyone from sales to service were great! Love my Acura would highly recommend Palatine Acura More

by CINDYKING1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke, Samuel Dibashi, Adam Grubbs
Sep 08, 2022 -

Arlington Acura in Palatine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Cindy, please do not hesitate to let us know. We are always happy to help!

September 06, 2022

Mark was most attentive. I was in from out of town and needed service immediately. He went the extra step to have warranty work completed that my dealership in Maryland had n More

by Tamihenneman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Sep 06, 2022 -

Arlington Acura in Palatine responded

Tami, Thank you so much for your kind words for Mark, and for taking the time to leave us this wonderful feedback!

September 03, 2022

Stop spamming me. I don't know why you emailed me. I expect to never hear from you again. More

by joseph.lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, James Hochberg, Steve Farmandi
Sep 08, 2022 -

Arlington Acura in Palatine responded

Joseph, Thank you for being a valued customer.

September 03, 2022

Everyone was great especially mark fo handling my request thanks will be back for future service calls More

by DZTCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Sep 05, 2022 -

Arlington Acura in Palatine responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

September 03, 2022

It was quick and easy and they even washed by car! It was great experience! More

by Aka
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Sep 05, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with Aamer and our team. We're glad to hear we delivered such a great experience!

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