Arlington Acura in Palatine

The best service from Steve farmandi excited first time ever thank you for the lovely service ever thank you for the lovely service More

Service advisor Steve is the super professional and friendly, I’m always recommend Arlington Acura. friendly, I’m always recommend Arlington Acura. More

Great service, and love that I can always get a car wash post service. As this was my first service with the new car, I felt it was well done. post service. As this was my first service with the new car, I felt it was well done. More

great service. agent engaged when I arrived, explained the service, kept me updated and personally thanked me for bringing my car into their shop agent engaged when I arrived, explained the service, kept me updated and personally thanked me for bringing my car into their shop More

A routine oil change ended up taking 6 hours. There was a recall on the girl pump that needed to be replaced. Fine. When I left, my fuel gauge showed 3/4 of a tank, where it should be. Before I g There was a recall on the girl pump that needed to be replaced. Fine. When I left, my fuel gauge showed 3/4 of a tank, where it should be. Before I got home (less than 8 miles away), my low fuel light came on. I called the dealership and was given a difficult time - we’re happy to schedule an appointment. No, you need to fix this today! I finally got through to the person I worked with at the dealership and he told me to come back. It was another 90 minutes to fix it - there was an issue with the float valve that didn’t properly show how much gas I had left. It was fixed but this should have been part of the QC process. More

Prompt very accommodating. Car porter was very nice. Great experience with service, explained everything I needed to know about my service appointment. Car porter was very nice. Great experience with service, explained everything I needed to know about my service appointment. More

The service man Aamar is always very knowledgeable and thorough about the service to be done. thorough about the service to be done. More

Personal attention, got a good deal for my trade in, financing was acceptable. Very quick process. Jhony was very enthusiastic and helped me out financing was acceptable. Very quick process. Jhony was very enthusiastic and helped me out More

As usual Arling Acura performed the work on time and on budget. We have been going there for Service for over 15 years and they continue too deliver great service. budget. We have been going there for Service for over 15 years and they continue too deliver great service. More

Mark N. and Omar (Service Technician) were very helpful! The wait time for service completion was as predicted. and Omar (Service Technician) were very helpful! The wait time for service completion was as predicted. More