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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

July 06, 2022

Was able to get my car in and fixed right away after I called!! Thank you More

by EYDIE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Jul 06, 2022 -

Arlington Acura in Palatine responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Arlington Acura in Palatine!

July 06, 2022

Excellent service. Great people. Amer and Gregory excellent people to deal with. Always they are ready to take care. More

by MANNINGMISHRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Jul 06, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that Aamer and Gregory had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.

July 06, 2022

Kindness, great services & clean. Thanks. for your services, see you next time. have a nice day. More

by QVTHAI8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Jul 07, 2022 -

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 05, 2022

Still waiting for saleman to let us know if he got the other key from the previous owner. More

by VPATRYN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agron Useini, Scott Mattran, Adam Grubbs
Report | Print
Jul 06, 2022 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

July 02, 2022

I have been going to Arlington Acura for many years. Have purchased a few cars there and done all my maintenance there. Aamer is an outstanding guy. He always is straight to the point, doesn't BS you an More

by jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aamer Ali, James Hochberg
Report | Print
Jul 08, 2022 -

Arlington Acura in Palatine responded

Thank you for your review, Jennifer. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 01, 2022

Fast, reliable service and very friendly people all around. Took care of all the SUV needs. More

by RadoN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke, Aamer Ali
Report | Print
Jul 01, 2022 -

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 30, 2022

The service provided at Arlington Acura is one of a kind! Go see Adam and his team for your new Car, SUV or Truck. More

by BJAMES6847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, Ideen Ghaffari, James Hochberg, Steve Farmandi, Jasin Beshiri, Adam Grubbs
Report | Print
Jun 30, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 30, 2022

Still taking great care of my cars through 20 plus years and several Service Reps. Looking forward to dealing with Chris again next time around. More

by CINDI.BECHTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Jul 01, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your kind words, Cindi, and for taking the time to leave us this wonderful feedback!

June 29, 2022

Great device as usual. It has always been a no hassle experience and they always recommend only what is needed on my car. More

by Explorer owner 78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, Ideen Ghaffari, Steve Farmandi
Report | Print
Jun 30, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2022

Prompt service with knowledgeable and helpful staff. They do whatever they can to make your experience a good one More

by pinzie5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Jun 30, 2022 -

Arlington Acura in Palatine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

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