Arlington Acura in Palatine

The BEST service hands-down EVERY time. Thank you Acura Team! You guys are the best in Chicagoland! Thank you Acura Team! You guys are the best in Chicagoland! More

The personnel are always ready to help. Mark is very helpful and always ready to help no matter how many times you call or go there you will always be welcomed with a smile and willing to h Mark is very helpful and always ready to help no matter how many times you call or go there you will always be welcomed with a smile and willing to help personnel. Adrian is another to go salesman, always ready to assist and explain your best options. Oh my did I forget to mention Shane in service, Thank you guys More

Service center is pretty good (clean, fast and has reasonable prices), but engine oil got overfilled and had to wait for a few days to fix it. No apportionment records were provided after. reasonable prices), but engine oil got overfilled and had to wait for a few days to fix it. No apportionment records were provided after. More

Great service, I waited for the car to be serviced and Mark Neitzke kept me informed throughout the service. I've always had my car serviced there (since 2013) I couldn't be more pleased, they're great. Mark Neitzke kept me informed throughout the service. I've always had my car serviced there (since 2013) I couldn't be more pleased, they're great. More

Interior fabric of my car had greasy finger prints. Technicians should be more careful how clients cars are treated Technicians should be more careful how clients cars are treated More

Great service - gave me a loaner vehicle and my car drove and looked great when I received it back. and looked great when I received it back. More

Previous experiences have been better. Need to get the right service agent for the best service. Need to get the right service agent for the best service. More

I visited Arlington Acura for Timing Belt service. It was very easy to set up an appointment. Service advisor Steve was exceptionally friendly and helpful. Job was completed within 4 hours, as promise It was very easy to set up an appointment. Service advisor Steve was exceptionally friendly and helpful. Job was completed within 4 hours, as promised. Service coupon was applied without question. More

The service has always been exemplary. They are courteous and try to complete any needed work as quickly as possible. They are courteous and try to complete any needed work as quickly as possible. More

Great service. Thank you. Quick and painless. Nice place, easy to hang out, service tech was always keeping me informed. Thank you. Quick and painless. Nice place, easy to hang out, service tech was always keeping me informed. More