Arlington Acura in Palatine

Aamer Ali is fantastic to work with and extremely honest and trustworthy. I know when speaking to Aamer (Chris, Mark, and Steve as well) I am getting the best answer to the current situation with no upsel and trustworthy. I know when speaking to Aamer (Chris, Mark, and Steve as well) I am getting the best answer to the current situation with no upselling or unnecessary repairs. This is exactly the opposite of being pulled into a back office showing me a diagram of where spark plugs go into an engine, all while being informed I should spend half the value of my car for preventive maintenance, for the safety of my daughter. Those listed above are who you should only deal with at Arlington Acura in Palatine. Service Department More

Great overall service and rewarding experience. The sales person Sam is great to work with The sales person Sam is great to work with More

Great experience and very knowledgeable. Got me the best loan with the best options. Would definitely recommend to friends and family. Got me the best loan with the best options. Would definitely recommend to friends and family. More

Great service! Car was ready quickly, friendly staff. The loaner was available as well. Recommend to everyone! Car was ready quickly, friendly staff. The loaner was available as well. Recommend to everyone! More

Very pleasant service experience. Quick and easy. Chris checked me in fast and I was able to make my meeting. Thank you!! Quick and easy. Chris checked me in fast and I was able to make my meeting. Thank you!! More

Mark took the time to review my service history and explain which items needed to be addressed. He was very accommodating. explain which items needed to be addressed. He was very accommodating. More

Very poor service. We were scheduled to see a car and it was not ready to be viewed. It was not cleaned and the battery was dead. The salesman did not even let us know We were scheduled to see a car and it was not ready to be viewed. It was not cleaned and the battery was dead. The salesman did not even let us know and we were waiting around for awhile. There was no apology or willingness to show us any other cars. Apparently they did not want our business. It’s okay, we were about to buy a nice car at another dealership, so it worked to our benefit. My son is happy with his first car! More

Scheduling a time was easy, I was taken on time, the service was completed on time/a little early and everything was done as promised. service was completed on time/a little early and everything was done as promised. More

Amir Ali is a GREAT ASSET to Arlington Acura Service Department. He went above and beyond his service - great employee. Department. He went above and beyond his service - great employee. More

Chris was very professional and got my car in and out in under an hour. under an hour. More