Arlington Acura in Palatine

I used to hate going to dealers for service. ....till I got my MDX. Arlington Acura always provides great service for my MDX and I always feel like the techs and service writers know the car an ....till I got my MDX. Arlington Acura always provides great service for my MDX and I always feel like the techs and service writers know the car and know what it needs. Mark N. saved me from being stranded by discovering a failing battery. Thanks...! More

Steve has excellent customer service and makes everyone feel like family. I highly recommend Arlington Acura to my friends feel like family. I highly recommend Arlington Acura to my friends More

I continue to buy cars here because the service department is amazing! Mark is courteous, accurate, and helpful. The service dept was packed on Saturday, there were no online appointments availabl department is amazing! Mark is courteous, accurate, and helpful. The service dept was packed on Saturday, there were no online appointments available but my tire was going flat. They squeezed me in anyway and I was able to drive out with a new tire! More

Arlington Acura has serviced my cars for 21 years. I appreciate the attention to customer satisfaction on the part of every staff member. Chris always details the what and why items may need attenti I appreciate the attention to customer satisfaction on the part of every staff member. Chris always details the what and why items may need attention and I trust him on these matters. More

After tire rotation I missed front brake pads. ,now I look for mechanic for fix. ,now I look for mechanic for fix. More

Great service, great communication and above and beyond to make sure that all my needs were met. to make sure that all my needs were met. More

Very helpful, great service all the time always friendly I have the best truck for my family. I have the best truck for my family. More

Always friendly, helpful, and courteous. Happy to keep going back. I really trust this place. Happy to keep going back. I really trust this place. More

Mark in the service department consistently provides outstanding service. We count on him to give good advice and to genuinely care about us as customers. Thanks Mark, for the many years of excellent outstanding service. We count on him to give good advice and to genuinely care about us as customers. Thanks Mark, for the many years of excellent service. We appreciate you! More

Great service overall! I've purchased my vehicles from there the past 15 years. They truly try to treat you like family, are efficient, and quick! I've purchased my vehicles from there the past 15 years. They truly try to treat you like family, are efficient, and quick! More