Arlington Acura in Palatine

I was so impressed with how they treated my daughter and I when we purchased a used car from them. No surprises except pleasant ones. Great atmosphere. Arlington Acura made car buying a great experience. I when we purchased a used car from them. No surprises except pleasant ones. Great atmosphere. Arlington Acura made car buying a great experience. More

Aamer arranged a convenient schedule. He is friendly and easy to work with. Also the service pricing is very competitive. The car was cleaned up very well after service. Definitely the se He is friendly and easy to work with. Also the service pricing is very competitive. The car was cleaned up very well after service. Definitely the service center is recommended. More

I had contacted the dealership online, inquiring about a specific vehicle. I was responded to quickly & professionally. I scheduled an appointment which was confirmed prior to arrival. Upon arrival, Sergio specific vehicle. I was responded to quickly & professionally. I scheduled an appointment which was confirmed prior to arrival. Upon arrival, Sergio greeted me showed the vehicle & accompanied me on the test drive. He was helpful & respectful during the sales process. The team moved quickly once a deal was made to complete the purchase. I had driven a rental to the dealership & they agreed to schedule a safe return to the agency. All of the available products and services offered were well presented without being forced upon me to allow for fact based decision making. Within 4 hours, the process was completed, the car was detailed, gassed up & ready for me to drive away. After the sale, I was contacted to assure satisfaction, offered further services & just to show gratitude for the opportunity to serve me. Thanks guys & gals! More

Mark is the best service manager. Works with me everytime my car is in for service. Looks for the best deal for what the car needs. Always checks to see if a fix is covered under warr Works with me everytime my car is in for service. Looks for the best deal for what the car needs. Always checks to see if a fix is covered under warranty. Understands the customers time is also precious. As long as he is around I will continue to have service performed at Arlington!!! More

They are very accommodating and have a great turn around time. They are very refreshing after dealing with motor works. time. They are very refreshing after dealing with motor works. More

East or west Mark in service is the best. little rich of service but worth it little rich of service but worth it More

Great service. Fast and efficient. Friendly environment. Mark Neitzke is very knowledgeable. I would like to rate 5 stars Fast and efficient. Friendly environment. Mark Neitzke is very knowledgeable. I would like to rate 5 stars More

Excellent service, courteous staff, reasonable prices. Complete transparency and honestly. Everything is done right the first time. Complete transparency and honestly. Everything is done right the first time. More

My visit with Arlington Acura was great. Steve in their Service Department gave me a white glove service. The knowledge he has about the cars are impressive and the diagnostics were right Steve in their Service Department gave me a white glove service. The knowledge he has about the cars are impressive and the diagnostics were right on. More

Had a great experience. Mark kept me informed the whole time and even sent pictures during the service visit. Victor also drove me to and from my house while my car was bei Mark kept me informed the whole time and even sent pictures during the service visit. Victor also drove me to and from my house while my car was being worked on. Thanks! More