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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

April 14, 2022

They were very quick to identify the problem and ready to fix it. All parts needed were in stock. It took 2 days to fix but that was a just amount of time as my car needed multiple flushes. More

by ROHIT.BHARGAVA1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Steve Farmandi
Report | Print
Apr 15, 2022 -

Arlington Acura in Palatine responded

Rohit, We appreciate your business and our team looks forward to serving you again soon!

April 13, 2022

Professional team, they did exactly what they said the would do in repairs after I purchased the vehicle. More

by PLMARTINTX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agron Useini, Scott Mattran
Report | Print
Apr 14, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that Scott and Agron had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

April 13, 2022

Great service. Mark is easy to work with, explains the beginning plan and is in constant communication, letting you know if on schedule or if something is found. Al More

by DKKISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Apr 14, 2022 -

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear Mark and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2022

The service was very good. Everything was on time. The mechanics always were nice and helpful. More

by LEONID.KAPOROVSKIY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali
Report | Print
Apr 14, 2022 -

Arlington Acura in Palatine responded

Leonid, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

April 11, 2022

The service was great. They checked and fixed all errors and issues that I did not know. They are PROFESSIONAL! More

by amin.randd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Ideen Ghaffari, Paul Neria
Report | Print
April 11, 2022

We had a world class experience with Sam Dibashi and the team at Arlington Acura! More

by Tashattuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Pawlikowski, Samuel Dibashi
Report | Print
Apr 12, 2022 -

Arlington Acura in Palatine responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Sam and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 08, 2022

Overall great experience with Sam and Arlington Acura Team! Visit Sam and he will take care of you! Thanks again Sam!! More

by MaeM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agron Useini, Adrian Pawlikowski, Samuel Dibashi
Report | Print
Apr 11, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to leave us a five-star rating! It has been a pleasure serving you, Mae. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

April 08, 2022

Aamer is always great and a pleasure to work with. He took care of the problem in a prompt way ! More

by guptatarun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Apr 11, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Aamer to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else. We're always happy to help.

April 08, 2022

I always get great service, my Acura guy is Aamer, he's the best. Always knows how to interpret what I'm telling him about the car in order to know what kind of work needs to be done. I've always been ha More

by heergenealogy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, James Hochberg, Maribel Segura, Steve Farmandi
Report | Print
Apr 11, 2022 -

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Aamer and the crew. We truly appreciate this fantastic five-star review. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

April 07, 2022

I have been a customer since 1990 and I can truly state that the service team is probably the best in the country. They always have a smile and listen to any complaints/concerns I may have over the years w More

by aristidessmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, James Hochberg, Steve Farmandi
Report | Print
Apr 07, 2022 -

Arlington Acura in Palatine responded

Thank you and your family for servicing with us. the kudos are well appreciated.

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