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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

April 07, 2022

Great customer service from the whole team there. Special Big Mac. That’s my fifth Acura purchase from there More

by GDISKOS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Dustin McConaughy, Roger McClintock, Mike Choi
Apr 07, 2022 -

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 06, 2022

Great sales consultant, found exactly what I wanted … made it easy for me! Loved working with everyone at the dealership More

by JHGOEHLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin McConaughy, Agron Useini, Scott Mattran, John Burzawa
Apr 06, 2022 -

Arlington Acura in Palatine responded

Here at Arlington Acura in Palatine, customer satisfaction is our #1 priority. John, Scott, and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 06, 2022

Great service as usual. Mark was terrific and the communication was great as well. The reason I keep coming back there is the service dept!! More

by TOHOOPS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Apr 07, 2022 -

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for continuing to choose Arlington Acura in Palatine. We look forward to having you as one of our valued customers for many more years to come!

April 05, 2022

Mark did a great job working with the technician to diagnose and fix issues. Highly recommend this dealership for service and sales. More

by NA.CAMPBELL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Apr 05, 2022 -

Arlington Acura in Palatine responded

We are very happy to hear Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 05, 2022

Well kept showroom with excellent service from the sakes agent to the financial agent. A welcoming envirement, thank you! More

by XXLYOGI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ideen Ghaffari, Stephen Gonzales
Apr 06, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 04, 2022

Chris in service did a really good job of analyzing our car's problems and then fixing them. Thanks! More

by JWARE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Apr 04, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

April 03, 2022

I called Aamer to schedule my service appointment and he never disappoints. Aamer is always friendly, gets things done quickly, just very efficient. I trust Aamer and totally recommend Arlington Acura ser More

by KELLYB0929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Apr 04, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with Amer and our team. We're glad to hear we delivered such a great experience!

April 02, 2022

I'm returning customer, and I'm very satisfied, and I will return again, thank you. More

by Vlad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ideen Ghaffari, Scott Mattran
Apr 04, 2022 -

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 02, 2022

My experience was everything Scott helped me get what I wanted and I was in and out. I love my BMW x4, it’s my favorite color as well. Scott made sure I was comfortable and my father as well. I recommend e More

by jessicajackson1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ideen Ghaffari, Scott Mattran, Karolina Grych
Apr 04, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2022

Customer service is phenomenal, above and beyond to assure communication ans satisfaction from Rodger and Service Department More

by sol717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Roger Mogle
Apr 04, 2022 -

Arlington Acura in Palatine responded

Thank you for sharing your experience with us! We're happy to hear it went well with Roger and our team. We truly appreciate your feedback!

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