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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

March 31, 2022

No pressure and such a willingness to make sure we were getting the best car for the value and expense. More

by ELIZABETHCOOKPHD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger McClintock, Steve Farmandi, Gene Shenkman
Report | Print
Apr 01, 2022 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine, Elizabeth, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 31, 2022

Very long waiting time, keep updating on what’s getting done and what needs to be done next time, after car was done washing waited another 20 minutes for paperwork More

by magdakosiba88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Maribel Segura
Report | Print
Apr 01, 2022 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Magda, and hope to see you again soon!

March 30, 2022

The best SUVs and a great dealership. The service department is second to none. We've been Arlington Acura customers for 25 years for these reasons. More

by JPN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Mar 31, 2022 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

March 30, 2022

Everyone from sales to finance were great to work with. From the beginning to the end Jonathan and Sergio were very informative. They were polite through out the entire process. They took their time to ans More

by bankergirl1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agron Useini, John Burzawa, Sergio Ramos
Report | Print
Apr 01, 2022 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

March 30, 2022

Good services friendly people took one hour for the oil change and tire rotation so was good More

by QUINDIO75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Apr 01, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 29, 2022

Polite and efficient. Car ready at the exact time promised. Everyone friendly who I spoke with More

by mdsoreilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Mar 29, 2022 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

March 29, 2022

Always pleased with the service I receive from Aamer. Constantly given updates on the progress is going. Open to suggestions on service/future recommendations. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Mar 29, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Matt, and we are thrilled that you always find your experience with Aamer to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.

March 28, 2022

I agree waiting room there was a lot of passing traffic. No hand sanitizer anywhere More

by mjhilch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Mar 28, 2022 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

March 28, 2022

Very good service , friendly staff The service department was very efficient The routine oil change and the multi point check . More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Mar 28, 2022 -

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Eric, and look forward to your next visit.

March 28, 2022

They listened to my requests and were able to assist in making sure that the requests were handled accordingly within the estimated time frame More

by NLQUINN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Steve Farmandi
Report | Print
Mar 29, 2022 -

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

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