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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

January 21, 2022

quality service. easy in and out. communication was great. prices too high for the service performed More

by yurizamostin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke, Aamer Ali
Report | Print
Jan 22, 2022 -

Arlington Acura in Palatine responded

We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Thank you for taking the time to leave us a review, Yuriza. We'll be sure to share your comments with our team. If there is anything we can assist you with in the future, please let us know.

January 21, 2022

I purchased a 2017 BMW from Arlington Acura in January 2022 & found the experience to be very positive. I worked directly with Scott Mattran and he was extremely knowledgeable, professional, and provided More

by Jesse M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mattran
Report | Print
Jan 22, 2022 -

Arlington Acura in Palatine responded

Thank you for your fantastic feedback on your recent visit to Arlington Acura in Palatine. I'm glad to hear that Scott was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We truly appreciate the five-star rating. We hope you will continue to enjoy your new BMW, Jesse. We thank you for your business and look forward to having you as one of our valued customers for years to come.

January 20, 2022

Major Service was done and critical parts were replaced; Very good service; thank you to Aamer and service team!! More

by pssharma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Jan 20, 2022 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad Aamer able to help, and we hope to see you again!

January 18, 2022

I appreciate the honesty, thoroughness of their service and knowing they do a good job I can depend on. More

by JULESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Jan 19, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.

January 18, 2022

Excellent service team! My special thanks to service adviser Mark Neitzke for very professional, thorough and informative support. More

by LM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Jan 19, 2022 -

Arlington Acura in Palatine responded

Thank you for the kind words for Mark and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 17, 2022

Car was done on time and cleaned service adviser explained all what needed to be done More

by lana_labunskaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Jan 17, 2022 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 15, 2022

Best service ever!! Staff is considerate as well as knowledgeable and I’ve never had a bad experience. More

by pattyradwanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, James Hochberg, Steve Farmandi
Report | Print
Jan 17, 2022 -

Arlington Acura in Palatine responded

Thank you, Patty, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine!

January 14, 2022

reliable and professional staff that explain work to be performed and why. overall great experience , shuttle service was very helpful. More

by PAULJMAGRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Jan 17, 2022 -

Arlington Acura in Palatine responded

Thank you, Paul, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 14, 2022

Mr Ali in service, as always, was amazing! He is always willing to look into any of my doubts and questions and always pulls through! Arlington Acura, he's a keeper!! More

by sramirez1086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Jan 17, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your kind words for Aamer, and for taking the time to leave us this wonderful feedback!

January 14, 2022

Chris was very polite and listened to what exactly I needed for my car to be fixed. He also put a new battery in my key fob which was another great customer service task. More

by CAROLED36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Jan 17, 2022 -

Arlington Acura in Palatine responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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