Arlington Acura in Palatine

Gene is the only person you should deal with at this dealership. After 10 plus calls and voicemails trying to reach Finance department, gene stepped in and took care of what Agron and finance manager s dealership. After 10 plus calls and voicemails trying to reach Finance department, gene stepped in and took care of what Agron and finance manager should have done. Thank you gene. Ps, service department is friendly too. However they are bossed around by rude upper management. (Not Gene) More

Very good service I very much happy to be visit service Very good service I very much happy to be visit service department thanks to be dear for me Very good service I very much happy to be visit service department thanks to be dear for me More

Great service. My Technician, Mark, explained everything which was performed on my vehicle which l appreciated! which was performed on my vehicle which l appreciated! More

Prompt and friendly service. Everyone at this location is consistently nice and helpful. Fair pricing for maintenance. consistently nice and helpful. Fair pricing for maintenance. More

Great service and costumer care. Shuttle service dropped me home so as not to wait in dealer. Amar is the best service representative! me home so as not to wait in dealer. Amar is the best service representative! More

This dealership always goes above and beyond what is required. I had an issue with a squeaky wheel when I went in for my oil change and they not only fixed it but took me back to the service department required. I had an issue with a squeaky wheel when I went in for my oil change and they not only fixed it but took me back to the service department to show me what the issue was and how they were fixing it. More

This dealership service department has always been fair and make us feel like family when we take our cars here for service. and make us feel like family when we take our cars here for service. More

I went in for a flat cracked tire and oil change, The service was fast and precise, would definitely recommend service was fast and precise, would definitely recommend More

Service staff Chris is outstanding. He explained in detail what is being done. In my case told me about a recall I was not aware of. As I waited he kept me updated. Applied a coupon for me and had the detail what is being done. In my case told me about a recall I was not aware of. As I waited he kept me updated. Applied a coupon for me and had the vehicle washed. Great Customer Service Thanks Arlington Acura> More

It was very easy to schedule an appointment, and everyone in the Service Department was incredibly knowledgeable and friendly. in the Service Department was incredibly knowledgeable and friendly. More