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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

December 31, 2021

Just leased a new 2022 MDX from salesman Scott Matttan, who was very helpful in this transaction. This was our 8th Acura from this dealer. ***** More

by t.sedin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Scott Mattran
Report | Print
Jan 02, 2022 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott here at Arlington Acura in Palatine.

December 29, 2021

Chris was great engaging during the visit. If it was something to criticize I would look at the maintenance prices. They were quite high, which might keep me from coming back. More

by Costi60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Dec 29, 2021 -

Arlington Acura in Palatine responded

We appreciate your business and this feedback. We will share your comments with the team and look forward to serving you again soon.

December 29, 2021

I have been going to this dealership for the services for my 2016 MDX. They are very friendly and provide excellent service. Chris is an awesome person to work with. Thanks More

by PKGUPTA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Aamer Ali
Report | Print
Dec 29, 2021 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad Chris and our team were able to help, and we hope to see you again!

December 28, 2021

I been going to that dealership more then 6 years now. They are really wonderful and excellent service More

by MARIJEEP83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Dec 29, 2021 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

December 27, 2021

Most practical and speedy. Staff are friendly. Cost is affordable. Appointments are made on timr. More

by Aslam S Zahir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, James Hochberg, Steve Farmandi
Report | Print
Dec 27, 2021 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

December 24, 2021

This is and will be the only place I take my vehicles because of their good service. More

by me17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Report | Print
Dec 27, 2021 -

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2021

I was very pleased with the service and the assistance provided by the advisor, Steve. He informed me of the progress throughout my visit and was very patient and knowkledgeable in handling my appointmen More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Report | Print
Dec 22, 2021 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.

December 22, 2021

Great people work at this service department. However, I think it's time for remodel of the waiting area. Looks weathered. More

by scott.kirch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Dec 22, 2021 -

Arlington Acura in Palatine responded

Scott, Thank you for the kind words for our service department! Christopher and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 21, 2021

Their service department is now one of the best around by having a service manager who gets involved with activities on the service floor. He effectively communicated with me and explained why I needed the s More

by Highly Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hochberg
Report | Print
Dec 21, 2021 -

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

December 21, 2021

Really good service! Kept me informed on what was going on with my car. Ended up replacing my alignment under warranty. More

by AEFEDERLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, James Hochberg
Report | Print
Dec 22, 2021 -

Arlington Acura in Palatine responded

Thank you for taking the time to leave us a great review. We're glad to hear our team was able to serve you and demonstrate our commitment to great service! We appreciate your business here at Arlington Acura in Palatine.

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