Arlington Acura in Palatine

Added on extra fees and costs that were not advertised. Charged my credit card $5,000 before buyer statement was approved. Haven't refunded money. Charged my credit card $5,000 before buyer statement was approved. Haven't refunded money. More

Dealer fine - the owners manual needs help. Index too vague. Garage door opener should be under garage, “hands free operation” is your lingo not mine vague. Garage door opener should be under garage, “hands free operation” is your lingo not mine More

Fantastic service and people. Really happy with my purchasing experience. Adrian and Mark especially. I checked 7 dealerships of Acura and they were the best. purchasing experience. Adrian and Mark especially. I checked 7 dealerships of Acura and they were the best. More

Satisfied with quality of services and ease of scheduling. They did a good job of explaining what they were doing for service, any issues and what to expect for next service scheduling. They did a good job of explaining what they were doing for service, any issues and what to expect for next service More

Great service reliable We have been customers for twenty years and have been consistently treated as first class customers. No other dealership with which we have contact comes even close including Rohrman years and have been consistently treated as first class customers. No other dealership with which we have contact comes even close including Rohrman dealerships More

Great job as always that I have come to expect. This is my go to place to service out Acura. The courtesy and professionalism is always there. my go to place to service out Acura. The courtesy and professionalism is always there. More

As always, I had a great experience. My 15-year-old TSX is in great shape thanks to Mark and the team at Arlington Acura. is in great shape thanks to Mark and the team at Arlington Acura. More

My service rep is always very professional and a great communicator. He took time to diagnose the problem that I was experiencing with my car and got it fixed. communicator. He took time to diagnose the problem that I was experiencing with my car and got it fixed. More

Jeremy is the best. Always a great experience. He goes beyond what is expected. I always feel he has done everything he could for me beyond what is expected. I always feel he has done everything he could for me More

Great experience, Jeremy was prompt and professional. Felt cared for! Preventative maintenace completed, washed too! They went over all charges, and sent me off in a timely manner. Love coming here for s Felt cared for! Preventative maintenace completed, washed too! They went over all charges, and sent me off in a timely manner. Love coming here for service! More