Arlington Acura in Palatine

I like the service provided the Arlington Acura. The service rep Ali explained everything clearly. He gave the complete details of the service. Did the car wash, it was good. service rep Ali explained everything clearly. He gave the complete details of the service. Did the car wash, it was good. More

Super easy, thanks Mark! Made the appointment, came in and dropped off my car. Gave me a timeline on my repairs and a loaner. Couldn't have been easier! Thanks Mark and dropped off my car. Gave me a timeline on my repairs and a loaner. Couldn't have been easier! Thanks Mark More

Everyone I have worked with is very honest and to the point. Appreciated the call when they told me I needed a new battery (which I did and forgot about). Called back and they relayed message quickly. point. Appreciated the call when they told me I needed a new battery (which I did and forgot about). Called back and they relayed message quickly. More

If I couldn’t give negative stars, I would. Please re-train this guy. He was very unprofessional. He gave me attitude. I didn’t understand certain things and I asked him to explainer further and gave re-train this guy. He was very unprofessional. He gave me attitude. I didn’t understand certain things and I asked him to explainer further and gave me attitude when explaining. Words cannot describe how bad of an experience he gave me. He did a xxxx poor job. I refuse to work with him and his dealership forever. More

The needed repairable services were explained clearly and approximate cost upfront. Mark did an excellent job is keeping me informed. Also completed and delivered at the exact time promised approximate cost upfront. Mark did an excellent job is keeping me informed. Also completed and delivered at the exact time promised More

Super happy with Dustin and the staff at Acura! We have bought from here before, and will be back. Excellent experience, and I appreciate it. Highly recommend. bought from here before, and will be back. Excellent experience, and I appreciate it. Highly recommend. More

I always bring in my Acura RL for service at Arlington Acura in Palatine. Jeremy Hardman always makes sure my car is serviced correctly. Omar, the service manager, always helps to make sure I am happy w Acura in Palatine. Jeremy Hardman always makes sure my car is serviced correctly. Omar, the service manager, always helps to make sure I am happy with the auto service received on every visit, More

Great service always. Communicated every step of what the plan was for servicing my car and how long it would take to complete. Friendly staff! plan was for servicing my car and how long it would take to complete. Friendly staff! More

Scott Mattran was excellent in helping with the purchase of my new TLX. He went above and beyond to complete the sale. It was a pleasure dealing with Scott. I would highly recommend buying your next car f of my new TLX. He went above and beyond to complete the sale. It was a pleasure dealing with Scott. I would highly recommend buying your next car from him. More

My 2016 MDX is my second MDX that I purchased from Arlington Acura that I have very much enjoyed. I originally chose to work with your service department and continue to be a very satisfied customer Arlington Acura that I have very much enjoyed. I originally chose to work with your service department and continue to be a very satisfied customer over many years. More