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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

July 22, 2021

The staffs were friendly. Chris greeted me in a friendly manner. The service was excellent, fast . They cleaned the car inside and out. In all excellent! More

by Suresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Jul 22, 2021 -

Arlington Acura in Palatine responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

July 22, 2021

Service Department is EXCELENT. The team is always polite, informative, and fair. The quality of the Service Repair team work is also always EXCELLETNT. I have never had any surprises with extra wor More

by al30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Complements to the Cashier Team too. Always polite., Omar Shabaz, Christopher Clark, Mark Neitzke, Aamer Ali, Jeremy Hardman
Jul 22, 2021 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience working with the service team here at Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

July 22, 2021

My Last service experience was excellent. Well received, well explained and Well treated. Car looks good after service and driving is smooth. I like it More

by sameerathreya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Jul 23, 2021 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 22, 2021

Had a hard time getting answers for my license plates from the dealership for about a week. My sales representative finally got my message and answered all my questions. More

by DANIELMIREYA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agron Useini, Adrian Pawlikowski
Jul 23, 2021 -

Arlington Acura in Palatine responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

July 17, 2021

They’ve made everything super quick and easy. Steve made sure we were comfortable the whole time we were there. Couldn’t be more happier with my purchase! More

by Sandyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
Jul 17, 2021 -

Arlington Acura in Palatine responded

Congratulations on your new purchase, Sandy! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Stephen delivered such a great experience! We thank you for your business.

July 16, 2021

I have all service work done for both my MDX's. They are reliable and take care of all issues. They recommend service before thing get urgent More

by sherwin.weisman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hardman
Jul 16, 2021 -

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 16, 2021

I always take my vehicles to the brand dealership for service. Even when traveling. Based on my experience with Acura dealerships in multiple states, Arlington Acura ranks among the best. They know th More

by Tacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hardman
Jul 17, 2021 -

Arlington Acura in Palatine responded

Thank you for your business and this fantastic review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

July 15, 2021

I have very pleased with my experience at Arlington Acura. Purchased an MDX 4 months ago and added some aftermarket accessories. Parts and service has been very caring, with excellent follow through. More

by MWalk
Recommend Dealer
Yes
Employees Worked With
Adam Lisikiewicz, Aamer Ali, Ideen Ghaffari
Jul 15, 2021 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else. We're always happy to help.

July 14, 2021

Never again would i go back. Sell you a extended insurance based lies. And you take car for service and car was not washed smh More

by REYESANA_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Hardman
Jul 31, 2021 -

Arlington Acura in Palatine responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 14, 2021

Always great Service at Arlington Acura. I drive an extra 20 miles to service my Acura here and every time, very satisfied and delighted with the quality of work done and price. More

by tdwolff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Jul 14, 2021 -

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Aamer met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

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