Arlington Acura in Palatine

Chris was great. He explained what my service code meant and why it was important to have the differential fluid changed @ 15000 miles. He was not pushy, which I really liked. He explained how long it wo and why it was important to have the differential fluid changed @ 15000 miles. He was not pushy, which I really liked. He explained how long it would take. I had my book so I was ready. Very courteous. Its always nice to get the car washed and wiped down after service. Chris also found a coupon for $30 off that I could apply to my bill. More

Had an initial issue with the service which Jeremy worked diligently to correct for us making things right addressing an issue with a bad oil change. diligently to correct for us making things right addressing an issue with a bad oil change. More

Professional staff and friendly service, as always. Great waiting area. Football on TV Great location, just off Route 53 on Dundee Great selection of new cars waiting area. Football on TV Great location, just off Route 53 on Dundee Great selection of new cars More

I got there at the right time. They weren’t real busy early in the morning.. By the time I left it was a different story. early in the morning.. By the time I left it was a different story. More

Always reliable and efficient ! Typically on time and an hour or less for routine service hour or less for routine service More

We have found the entire staff accessible, direct, and pleasant to work with in the process of servicing our vehicle. Awesome Staff—Thank you—Gerald pleasant to work with in the process of servicing our vehicle. Awesome Staff—Thank you—Gerald More

Sam was the salesperson that took great care of me… I would recommend him to all. My deal started at 1pm a d ended at 4pm. No haggling and I have a new car😁 would recommend him to all. My deal started at 1pm a d ended at 4pm. No haggling and I have a new car😁 More

Sam was great patient understanding, caring he definitely got the job done and I’m very satisfied will be back too do business again. Wonderful experience no hassle got the job done and I’m very satisfied will be back too do business again. Wonderful experience no hassle More

We came in just to test drive an RDX, and walked out with a TLX Type S. The team is amazing, they aren’t pushy at all, which I really liked. You don’t feel pressured when you are talking to the team. Over a TLX Type S. The team is amazing, they aren’t pushy at all, which I really liked. You don’t feel pressured when you are talking to the team. Overall it was a very seamless process. Our salesman Steve is very knowledgeable about all the vehicles. He also gave us a phenomenal customer service experience. I highly recommend purchasing your next vehicle from Steve and team. More

Service is always top notch. Don’t ever lose Jeremy. He’s the best. The service at this facility has been consistent and great for many years. the best. The service at this facility has been consistent and great for many years. More