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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

July 01, 2021

Just the most hassle free car buying experience ever. From the time I came to look at the vehicle which was at closing time to the signing of "paperwork" my experience was expediant and proper. No games More

by Mbz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agron Useini, Roger McClintock
Jul 01, 2021 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

June 30, 2021

Staff are always professional , courteous & always on time with repairs . Thanks Jeremy & Mark ! I would recommend the service dept .to anyone with an Acura. Great job. More

by rcsorce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Christopher Clark, Mark Neitzke, Aamer Ali, Jeremy Hardman
Jul 01, 2021 -

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 29, 2021

Dustin was great. Very Helpful! Best car buying experience we’ve ever experienced! More

by RONISE HAYNES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin McConaughy
Jun 29, 2021 -

Arlington Acura in Palatine responded

Ronise, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dustin met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

June 28, 2021

Always great service from this team. It is good to know I can trust the recommendations and that they do not over sell too much work. Keeping my car safe! More

by MBATAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Jun 28, 2021 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

June 24, 2021

Sam was great during the buying process and even though we were initially unsure of what car we wanted he didn't push to get us to buy a car. He set us up on multiple test drives and kept us up to date on More

by twales78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Jun 24, 2021 -

Arlington Acura in Palatine responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 24, 2021

Everyone in service are wonderful they really are. Thank you for all that you do. 😃 More

by DANCE71MLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Christopher Clark, Mark Neitzke, Aamer Ali, Jeremy Hardman
Jun 24, 2021 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 22, 2021

The service departgot me in quick. Fixed my issue within a fair amount of time! I was very satisfied! More

by PLKAZ1
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Jun 22, 2021 -

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 22, 2021

Salesman was professional and not pushy. Price was very fair. More

by LANCE_MARCINEK
Recommend Dealer
Yes
Employees Worked With
Ideen Ghaffari, Scott Mattran
Jun 22, 2021 -

Arlington Acura in Palatine responded

Lance, thank you so much for choosing Arlington Acura in Palatine! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 22, 2021

Always have a positive experience. Was able to book an appt the same day I needed service . Chris explained all that was performed and was happy to receive a car wash also..great job . I have dealt with C More

by JANICEMILLER307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Jeremy Hardman
Jun 22, 2021 -

Arlington Acura in Palatine responded

Thank you for your very kind review, Janice! We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience with Chris and Jeremy here at Arlington Acura in Palatine. We appreciate your loyal business!

June 21, 2021

Good & Friendly prople. I had a very good experience in the showroom. They have provided me all the information and showed me all the features of the vehicle which i have choosed. More

by bhargavkommareddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Jun 21, 2021 -

Arlington Acura in Palatine responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

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