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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

June 18, 2021

Had to wait for the part but they kept me updated and did the job with no fuss and no attempt “find” other stuff. Happy More

by RPASSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Christopher Clark, Mark Neitzke, Aamer Ali, Jeremy Hardman
Jun 18, 2021 -

Arlington Acura in Palatine responded

Thank you for your review, we truly appreciate your patience! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

June 18, 2021

I always get great service at Arlington Acura. They take care of my car and are very helpful. My car broke down over the weekend and it was ready by Tuesday. More

by BERNARDP80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hardman
Jun 20, 2021 -

Arlington Acura in Palatine responded

Bernard, Thank you! Jeremy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

June 18, 2021

I was very happy with Roger the sales representative and I was very happy with Roger the sales representative and the finance manager Dereck. When I had an urgent repair problem, Jeremy was very efficient More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Jeremy Hardman
Jun 20, 2021 -

Arlington Acura in Palatine responded

Patricia, Thank you so much for your excellent review! We are so glad that Jeremy had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.

June 17, 2021

Excellent customer service by the service team. They answered all my questions when asked and the wait was less then an hour for my transmission problem More

by HITANEPATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Christopher Clark, Mark Neitzke, Aamer Ali, Jeremy Hardman
Jun 17, 2021 -

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

June 17, 2021

The sales team, particularly Adrian were excellent, knowledgeable, very helpful throughout all aspects of the purchase experience. I would recommend this dealership to my Wisconsin friends and relati More

by LEVINESG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Pawlikowski
Jun 17, 2021 -

Arlington Acura in Palatine responded

Thank you for your business and this review! We're happy to hear that Adrian and the rest of our sales team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 16, 2021

Jeremy and Omar were super responsive and turned my car service around quickly. They provided a loaner vehicle so I wasn't inconvenienced. Great Service!! More

by CHRISOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Jeremy Hardman
Jun 16, 2021 -

Arlington Acura in Palatine responded

Chris, Thank you so much for your kind words for Jeremy and Omar, and for taking the time to leave us this wonderful feedback!

June 15, 2021

I will be buying my next car with Acura of Arlington ! Super friendly staff and left my new 2021 car super clean! Thank you Samuel. More

by Alex Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance , Samuel Dibashi
Jun 15, 2021 -

Arlington Acura in Palatine responded

Congratulations on your brand new car, Alex! Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again soon.

June 15, 2021

Staff was amazing made it easy to purchase a vehicle. Would recommend family and friends. Dealership was spotless and car was ready as promised. General manager Gene was great to work with More

by a.miceli
Recommend Dealer
Yes
Employees Worked With
Adrian Pawlikowski
Jun 16, 2021 -

Arlington Acura in Palatine responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Gene and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 15, 2021

Sam is a smart sales guy, actually I came in around store closing time but they helped closing the deal same day and stayed back late after store closing. More

by hiteshmethani20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Jun 15, 2021 -

Arlington Acura in Palatine responded

Thank you for your feedback on your recent visit to Arlington Acura in Palatine. I'm glad to hear that Sam able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase!

June 15, 2021

Aamer was helpful to me and he was very polite and professional. Mark was very helpful also, he was responsive to my request and provided answers quickly. More

by WENDELLWYANG
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke, Aamer Ali
Jun 15, 2021 -

Arlington Acura in Palatine responded

Wendell, It's great to hear that Aamer and Mark were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

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