Arlington Acura in Palatine

I have been using this dealership for 17 years and Jeremy has been exceptional each and every time. I would highly recommend them for service. Jeremy has been exceptional each and every time. I would highly recommend them for service. More

Sam had been excellent in terms of salesmanship and helping me with leasing process for Acura MDX 2022 this weekend. He is very knowledgeable and highly professional. Thank you so much Sam! helping me with leasing process for Acura MDX 2022 this weekend. He is very knowledgeable and highly professional. Thank you so much Sam! More

Great! Loved their help and friendliness Thanks for Great! Loved their help and friendliness Thanks for your help I will be back Great staff Love the service Thanks everyone ! The flexibilit Great! Loved their help and friendliness Thanks for your help I will be back Great staff Love the service Thanks everyone ! The flexibility was great More

Aamer took care of the issue with my center console and full car detailing was fantastic. He has been very helpful anytime I had issues or regular services of the car. Arlington Acura dealership service i full car detailing was fantastic. He has been very helpful anytime I had issues or regular services of the car. Arlington Acura dealership service is great. More

Listen to me.... if you're looking at Acura products, ARLINGTON ACURA has the best PEOPLE working from sales to service (ESPECIALLY SERVICE) to make sure you get matched with the vehicle you want at the ARLINGTON ACURA has the best PEOPLE working from sales to service (ESPECIALLY SERVICE) to make sure you get matched with the vehicle you want at the price that works with your budget. EVERYONE at AA conducts business professionally, with respect and makes the process of buying a car a very pleasant experience. HIGHLY RECCOMMEND More

It took a long time, 20 minutes additional wait time for car wash. Appointment was confusing as initial one was canceled with no reason stated. car wash. Appointment was confusing as initial one was canceled with no reason stated. More

Great visit - some haggling as expected but very respectful and good conversations. Amazing place to go to pick out a used or new acura vehicle! respectful and good conversations. Amazing place to go to pick out a used or new acura vehicle! More

Jeremy and Marc took great care of us and great communication. They always make the experience really good. So glad you have a great team, communication. They always make the experience really good. So glad you have a great team, More

Sam was great!I saw the car online, came in for a quick Sam was great! I saw the car online, came in for a quick test drive, and was driving away in my new (used) car without a hassle! Sam was great! I saw the car online, came in for a quick test drive, and was driving away in my new (used) car without a hassle! More

My dealership experience here was terrible! My salesman, Scott M, was less than helpful. He lacked knowledge on the product, and didn't even bother to show me the features of the vehicle after the sale. A Scott M, was less than helpful. He lacked knowledge on the product, and didn't even bother to show me the features of the vehicle after the sale. Additionally, the paperwork was not completed on time or accurately. I had problems registering my new vehicle with the DMV, and found that the dealership, especially Scott, was less than helpful. I will never purchase another vehicle from here again! More