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Arlington Acura in Palatine

Palatine, IL

4.6
1,662 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,662 Reviews of Arlington Acura in Palatine

June 15, 2021

Sam is a smart sales guy, actually I came in around store closing time but they helped closing the deal same day and stayed back late after store closing. More

by hiteshmethani20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Jun 15, 2021 -

Arlington Acura in Palatine responded

Thank you for your feedback on your recent visit to Arlington Acura in Palatine. I'm glad to hear that Sam able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase!

June 15, 2021

Aamer was helpful to me and he was very polite and professional. Mark was very helpful also, he was responsive to my request and provided answers quickly. More

by WENDELLWYANG
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke, Aamer Ali
Jun 15, 2021 -

Arlington Acura in Palatine responded

Wendell, It's great to hear that Aamer and Mark were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

June 15, 2021

I have been using this dealership for 17 years and Jeremy has been exceptional each and every time. I would highly recommend them for service. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hardman
Jun 15, 2021 -

Arlington Acura in Palatine responded

JB, Thank you for taking the time to share your thoughts on working with Jeremy and our team. We're glad to hear we delivered such a great experience!

June 14, 2021

Sam had been excellent in terms of salesmanship and helping me with leasing process for Acura MDX 2022 this weekend. He is very knowledgeable and highly professional. Thank you so much Sam! More

by Syed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Jun 14, 2021 -

Arlington Acura in Palatine responded

Thank you for sharing your thoughts about your experience working with Sam here at Arlington Acura in Palatine. We appreciate your business and hope you enjoy your new MDX!

June 11, 2021

Great! Loved their help and friendliness Thanks for Great! Loved their help and friendliness Thanks for your help I will be back Great staff Love the service Thanks everyone ! The flexibilit More

by Laura L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Jun 11, 2021 -

Arlington Acura in Palatine responded

Thank you so much, Laura, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 11, 2021

Aamer took care of the issue with my center console and full car detailing was fantastic. He has been very helpful anytime I had issues or regular services of the car. Arlington Acura dealership service i More

by Sri Katrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Jun 12, 2021 -

Arlington Acura in Palatine responded

Thank you, Sri, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 10, 2021

Listen to me.... if you're looking at Acura products, ARLINGTON ACURA has the best PEOPLE working from sales to service (ESPECIALLY SERVICE) to make sure you get matched with the vehicle you want at the More

by greenspan930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Christopher Clark, Mark Neitzke, Aamer Ali, Jeremy Hardman, Agron Useini, Adrian Pawlikowski
Jun 10, 2021 -

Arlington Acura in Palatine responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Arlington Acura in Palatine!

June 09, 2021

It took a long time, 20 minutes additional wait time for car wash. Appointment was confusing as initial one was canceled with no reason stated. More

by mtsuseno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Jun 09, 2021 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We apologize for the car wash wait and will work on speeding things up in the future, and we appreciate your feedback about appointment scheduling. We truly appreciate your business and hope to see you again soon!

June 08, 2021

Great visit - some haggling as expected but very respectful and good conversations. Amazing place to go to pick out a used or new acura vehicle! More

by Shu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Jun 08, 2021 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

June 07, 2021

Jeremy and Marc took great care of us and great communication. They always make the experience really good. So glad you have a great team, More

by MANNING824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Mark Neitzke, Jeremy Hardman
Jun 08, 2021 -

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear that Jeremy and Mark were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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