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Arlington Acura in Palatine
Palatine, IL
1,660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,660 Reviews of Arlington Acura in Palatine
June 03, 2021
Purchased Acura back in March was charged for detailing/weathertech carmats that I didn’t agree to. No resolution after numerous calls, texts to salesman. Also left messages with GM with no retur detailing/weathertech carmats that I didn’t agree to. No resolution after numerous calls, texts to salesman. Also left messages with GM with no return call from him. Sales MGR voice mail was full unable to leave message. Very disappointed and dissatisfied with their lack of customer service. More
by Dean K.
Employees Worked With
RJ Ranjbar
Verified CustomerJune 02, 2021
Very honest and friendly dealership to do business with. And the haggling was cut to a very minimum. Two quick visits to sales manager and we were out the door with a good deal And the haggling was cut to a very minimum. Two quick visits to sales manager and we were out the door with a good deal More
by RICHBAUER327
Employees Worked With
Stephen Gonzales
June 02, 2021
Aamer and Jeremy are great to work with and the Lyft option to get a ride to the dealership to pick up the car when it was done was a BIG plus! option to get a ride to the dealership to pick up the car when it was done was a BIG plus! More
by jel
Employees Worked With
Aamer Ali, Jeremy Hardman
June 02, 2021
Scott couldn't have done a better job in getting my son the deal he wanted on the car he was looking. First class service from Scott and the whole team at the dealership. Can't recommend them too highly. the deal he wanted on the car he was looking. First class service from Scott and the whole team at the dealership. Can't recommend them too highly. More
by RW
Employees Worked With
Scott Mattran
June 02, 2021
I’m very satisfied with the service that Sam provided. He was very patient and kind. He worked on the deal was very straight, not playing around that was what I like was very patient and kind. He worked on the deal was very straight, not playing around that was what I like More
by Limpkitz
Employees Worked With
Samuel Dibashi
June 01, 2021
As usual, I was met by a friendly and knowledgeable service employee, Mark, who explained the service that was needed. While in the waiting room and without pressure, Chris gave me an update and I ag service employee, Mark, who explained the service that was needed. While in the waiting room and without pressure, Chris gave me an update and I agreed to an additional service. My car was washed and ready in a very reasonable amount of time. I have all of my service done at this dealership and they always do a great job, treating me with respectful and friendly service. More
by Newcar17
Employees Worked With
Christopher Clark, Mark Neitzke
May 29, 2021
Thank you Sam! You had excellent service, and were very knowledgeable about the new mdx. I’ll see you at the end of the summer for a new one when my wife’s lease is due. knowledgeable about the new mdx. I’ll see you at the end of the summer for a new one when my wife’s lease is due. More
by Dennis
Employees Worked With
Samuel Dibashi
May 28, 2021
I loved having Adrian as my sales person! He gave every detail of the vehicle we purchased with knowledge, enthusiasm and thoroughness. They made the process easy and pleasant. I appreciated that! I detail of the vehicle we purchased with knowledge, enthusiasm and thoroughness. They made the process easy and pleasant. I appreciated that! I must also say that Derrick in the finance department was professional and made the process smooth. . I would recommend this Acura of Palatine 100%! Thank you Rohrman Group!! More
by sherrydunwoody
Employees Worked With
Adrian Pawlikowski
