Arlington Acura in Palatine

Sam was great!I saw the car online, came in for a quick Sam was great! I saw the car online, came in for a quick test drive, and was driving away in my new (used) car without a hassle! Sam was great! I saw the car online, came in for a quick test drive, and was driving away in my new (used) car without a hassle! More

My dealership experience here was terrible! My salesman, Scott M, was less than helpful. He lacked knowledge on the product, and didn't even bother to show me the features of the vehicle after the sale. A Scott M, was less than helpful. He lacked knowledge on the product, and didn't even bother to show me the features of the vehicle after the sale. Additionally, the paperwork was not completed on time or accurately. I had problems registering my new vehicle with the DMV, and found that the dealership, especially Scott, was less than helpful. I will never purchase another vehicle from here again! More

Minimal waiting. Courteous service from the service writer. My car was finished and ready to go in a time suitable to my schedule. Nice job. writer. My car was finished and ready to go in a time suitable to my schedule. Nice job. More

Very helpful. Easy trade process. Great deal on my new acura lease. Big big thanks to Gene the manager and Adrian for setting everything up acura lease. Big big thanks to Gene the manager and Adrian for setting everything up More

Very honest and friendly dealership to do business with. And the haggling was cut to a very minimum. Two quick visits to sales manager and we were out the door with a good deal And the haggling was cut to a very minimum. Two quick visits to sales manager and we were out the door with a good deal More

Aamer and Jeremy are great to work with and the Lyft option to get a ride to the dealership to pick up the car when it was done was a BIG plus! option to get a ride to the dealership to pick up the car when it was done was a BIG plus! More

Scott couldn't have done a better job in getting my son the deal he wanted on the car he was looking. First class service from Scott and the whole team at the dealership. Can't recommend them too highly. the deal he wanted on the car he was looking. First class service from Scott and the whole team at the dealership. Can't recommend them too highly. More

I’m very satisfied with the service that Sam provided. He was very patient and kind. He worked on the deal was very straight, not playing around that was what I like was very patient and kind. He worked on the deal was very straight, not playing around that was what I like More

As usual, I was met by a friendly and knowledgeable service employee, Mark, who explained the service that was needed. While in the waiting room and without pressure, Chris gave me an update and I ag service employee, Mark, who explained the service that was needed. While in the waiting room and without pressure, Chris gave me an update and I agreed to an additional service. My car was washed and ready in a very reasonable amount of time. I have all of my service done at this dealership and they always do a great job, treating me with respectful and friendly service. More