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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

May 27, 2021

Even I have arrived 30 minutes earlier, which was lunchtime, Salesperson took cate of me. Very professional manner, knowledge of the specifications. Very quick answer to meek me decide to purchase IL More

by Yoshi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
May 27, 2021 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 27, 2021

The people (Jeremy, Mark, Chris, Amer & Omar, no matter how busy, they take time to take your questions, and honest enough to tell you that they can or can’t take you. Honesty and Efficiency and always More

by jvilladolid0125
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Christopher Clark, Mark Neitzke, Aamer Ali, Jeremy Hardman
May 28, 2021 -

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2021

Mark always makes sure I get great service in a timely fashion! I appreciate the fantastic customer service and my car always runs very well! More

by janezic0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
May 26, 2021 -

Arlington Acura in Palatine responded

We are very happy Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 25, 2021

Jeremy is always so helpful and great to work with. I always know that he’ll take care of my car the best he can. More

by ckrivit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hardman
May 25, 2021 -

Arlington Acura in Palatine responded

Thank you so much for your kind words for Jeremy, and for taking the time to leave us this wonderful feedback!

May 24, 2021

Very good, very happy with Aamer. Thank you so much for the service. Keep up the good work with all the customers. Have a good Memorial Day ahead More

by Shib
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
May 24, 2021 -

Arlington Acura in Palatine responded

Thank you for taking the time to leave us a five-star review. We appreciate your business and our team looks forward to serving you again soon!

May 24, 2021

Great job, on time and most importantly no surprises. Full disclosure on likely problems and the issue was fixed the first time and correctly. Good job. More

by drkident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Christopher Clark, Mark Neitzke, Aamer Ali, Jeremy Hardman
May 24, 2021 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2021

LOVE how Jeremy Hardman has taken care of my car, since purchase, like it was his own! He’s the BEST along w your service Dept!! They’ve earned my trust! More

by delish3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Jeremy Hardman
May 21, 2021 -

Arlington Acura in Palatine responded

Thank you for sharing your thoughts about your experience with Arlington Acura in Palatine. We look forward to sharing your review with Jeremy and the team! We appreciate your business and hope to see you again soon.

May 21, 2021

Car service and Aamer Ali was the service rep. Multi point inspection revealed need for front and rear brakes, All else was good for so far More

by mahesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
May 21, 2021 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad Aamer and the team were able to help, and we hope to see you again!

May 20, 2021

The Service department always provides quality workmanship. The friendly atmosphere and pleasant surroundings is also very helpful while waiting for service to be completed. Great dealership. More

by Asshur S. Lazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, Christopher Clark, Mark Neitzke, Aamer Ali, Jeremy Hardman
May 20, 2021 -

Arlington Acura in Palatine responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2021

I bought my car here after I retired from the military in 2003. I still have the same car. I wouldn’t still be driving it if it weren’t for the Service Advisors and especially Stevie, who has kept my car run More

by me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Shabaz, John Fairbairn, Christopher Clark, Mark Neitzke, Alex Matios, Aamer Ali, Jeremy Hardman
May 20, 2021 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine. We appreciate your loyalty over the last 18 years.

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