Arlington Acura in Palatine

The Service department always provides quality workmanship. The friendly atmosphere and pleasant surroundings is also very helpful while waiting for service to be completed. Great dealership. workmanship. The friendly atmosphere and pleasant surroundings is also very helpful while waiting for service to be completed. Great dealership. More

I bought my car here after I retired from the military in 2003. I still have the same car. I wouldn’t still be driving it if it weren’t for the Service Advisors and especially Stevie, who has kept my car run 2003. I still have the same car. I wouldn’t still be driving it if it weren’t for the Service Advisors and especially Stevie, who has kept my car running for 18 years and 340,000+ miles!! Thanks do More

Thank you Jeremy, Chris, Omar and Aamer. Another exceptional service. My TLX was repaired and RDX received a maintenance schedule. I always receive the best advice regarding repair options from exceptional service. My TLX was repaired and RDX received a maintenance schedule. I always receive the best advice regarding repair options from this dealership. More

Mark is awesome. The work completed fast. I was told to be completed in a hour and half. It actually used 1 hr. The best service. be completed in a hour and half. It actually used 1 hr. The best service. More

I appreciate the fact that Jeremy was very courteous and straightforward with his service quote. He did not pressure me on what to fix on my car instead just advised me on the most practical things to consi straightforward with his service quote. He did not pressure me on what to fix on my car instead just advised me on the most practical things to consider base on safety and reasonable cost. More

Fanatastic. Did the work fast, explained everything. Jeremy knew it was me when I walked in the door, knew why I was there and made sure I had all my questions answered. Jeremy knew it was me when I walked in the door, knew why I was there and made sure I had all my questions answered. More

The best service department in the area!!The mechanics The best service department in the area!! The mechanics are terrific and they give me a loaner when it will take more than an hour or so. I have bee The best service department in the area!! The mechanics are terrific and they give me a loaner when it will take more than an hour or so. I have been going to Arlington Acura for the past 20 years and have purchased 3 vehicles from them!! Love them like family! More

Chris is awesome! This is the second time brining in my car for service at your location. Worked with Chris both times. The car is a little challenging for me, I bought is used from a family member. Chris car for service at your location. Worked with Chris both times. The car is a little challenging for me, I bought is used from a family member. Chris is easy to talk to about my experiences. More

Sales guy was overall rude. Didn’t want to work with our budget at all. He also had an attitude. I would not recommend anyone go to this dealer budget at all. He also had an attitude. I would not recommend anyone go to this dealer More

Great Experience! Dustin was knowledgeable and friendly without being pushy which was nice! Felt very comfortable with the precautions they have in place due to the pandemic. Overall everything was awesome without being pushy which was nice! Felt very comfortable with the precautions they have in place due to the pandemic. Overall everything was awesome and I love my RDX!!! More