Arlington Acura in Palatine

Took great care with our sons car. Did a full inspection and suggested needed maintenance. Had recommended maintenance done and I know it was done right! and suggested needed maintenance. Had recommended maintenance done and I know it was done right! More

I have been coming here for the past 5 years and have always had a pleasant experience - Jeremy is always so wonderful. Great customer service! always had a pleasant experience - Jeremy is always so wonderful. Great customer service! More

Great team in the service department. I really appreciate their good work and help. I have been visiting this dealership since 2004 to service all my Acuras. their good work and help. I have been visiting this dealership since 2004 to service all my Acuras. More

Overall, they were easy to deal with. I'm a new Acura user and one thing that I felt underwhelmed with was the lack of orientation performed and I was left to my own devices to figure it out. The 2022 MD user and one thing that I felt underwhelmed with was the lack of orientation performed and I was left to my own devices to figure it out. The 2022 MDX Tech Pkg and vehicle has a lot of cool features that could have been highlighted. The sales person didn't seem that informed. More

All of my needs were met in a timely efficient manner. My car was finished before expected. Thank you for all taking care of my needs. My car was finished before expected. Thank you for all taking care of my needs. More

This dealership is a joke. They send emails from personal accounts, no one has a direct phone lines, finance guys are clueless, calls go unanswered & price keeps changing. accounts, no one has a direct phone lines, finance guys are clueless, calls go unanswered & price keeps changing. More

Service department is great! They are very thorough in diagnosing the problems on your car. They are not pushy and I will be a repeat customer! diagnosing the problems on your car. They are not pushy and I will be a repeat customer! More

Had a warning light came on Mark in service very helpful in trouble shooting the issue and I was able to get my car I'm the same day. After tech diagnosed and found issue was done in very short time. Th in trouble shooting the issue and I was able to get my car I'm the same day. After tech diagnosed and found issue was done in very short time. The service staff is awesome I've worked with all their advisors and they provide excellent service. More

Service was quick and courteous. Service rep. , Mark, did a great job. One minor issue, the tires were rotated, but the tire pressure was below the recommended 35 psi when I picked up the car. did a great job. One minor issue, the tires were rotated, but the tire pressure was below the recommended 35 psi when I picked up the car. More

Service was fast and attentive. Tire was punctured and in short order I was on my way. Jeremy's personableness always matters. I'm most appreciative. short order I was on my way. Jeremy's personableness always matters. I'm most appreciative. More