Arlington Heights Buick GMC

My car was towed in to Sullivan and Jeremy was wonderful. He let us know the problem, fixed it and was able to get everything covered under warrantee so it didn't cost a penny. This could have been a very e He let us know the problem, fixed it and was able to get everything covered under warrantee so it didn't cost a penny. This could have been a very expensive repair for us but as usual Jeremy saved the day. I always know I'm in good hands when Jeremy takes care of us. Thank you Jeremy; we are so very grateful! More

The dealer was able to find a demonstrator model that was discounted to help make this purchase possible. Their communication was consistent and clear. Between the trade-in, new car sale, and the dealer in discounted to help make this purchase possible. Their communication was consistent and clear. Between the trade-in, new car sale, and the dealer installed upgrades all parts of the process were pleasant. More

my name is latoya cooper i purchased my son a used car very pleased with the service. the sales man name mark latta very professional very nice person. i will recommend this dealer ship to my friends and very pleased with the service. the sales man name mark latta very professional very nice person. i will recommend this dealer ship to my friends and family ..overall rating i will give the dealer shio a 10.. More

Worked with Cary at Sullivan and had a very pleasant experience. I wanted to make an appointment to take the car out for the day to drive it and look at it. Sullivan had no problem with that and after m experience. I wanted to make an appointment to take the car out for the day to drive it and look at it. Sullivan had no problem with that and after my day long test drive I purchased my Cetified Lucerne and feel I got a Great deal.Thanks Cary and the staff at Sullivan !! More

I just left Sullivan Buick GMC, were I purchased my first I just left Sullivan Buick GMC, were I purchased my first new vehicle since 1967. Cary Netchin made me feel quite at home, and did a great job o I just left Sullivan Buick GMC, were I purchased my first new vehicle since 1967. Cary Netchin made me feel quite at home, and did a great job of explaining everything I had questions about. I drove away with my brand new Acadia Denali, and can't wait to show it off to all my friends and neighbors. I look forward to driving my new vehicle for a long time. Thanks so much Cary. More

I was looking for a used car and after a long greuling few weeks I was ready to give up. My boyfriend and I happened to be driving home from another dealership and decided 'why not' and just stopped in to few weeks I was ready to give up. My boyfriend and I happened to be driving home from another dealership and decided 'why not' and just stopped in to Sullivan. Immediately the whole atmosphere was different. Jack was very friendly definately not your stereotypical 'car salesman'! He helped us to find the best car for our lifestyle, not just trying to make a sale but trying to actually make us happy. He was fantastic and I will definately be back as well as reccomending them to everyone I know in need of friendly, professional and impressive car sales. It was a pleasure working with Jack he was FANTASTIC!! THANKS JACK :) I love my car!!!! (ive never said that before!!) More

i just recently bought a chevy malibu from this dealership which we have been buying from for over ten years now and its always an excellent experience. gabby was very helpful and his service was f dealership which we have been buying from for over ten years now and its always an excellent experience. gabby was very helpful and his service was fantastic. More

We went to Sullivan because they participate in the COSTCO Car Program. Gabriel was great. He was so patient and helpful in obtaining our 2012 GMC Terrain. He went above and beyond the call of duty COSTCO Car Program. Gabriel was great. He was so patient and helpful in obtaining our 2012 GMC Terrain. He went above and beyond the call of duty to search for exactly what we wanted. When that couldn’t be obtained, he offered the option to order it directly from the factory. We couldn’t be happier with his helpfulness, determination and professionalism. We couldn’t have asked for a better person to assist us with our purchase. Gabriel is wonderful! We want to thank Gabriel (and Gerald in finance) once again for making this experience something we will not forget! We love our Terrain! We chose the right SUV! More

Would like to commend Geoff on excellent customer service. I was searching for a used Silverado or GMC Sierra and found one online at your dealership. It is highly unlikely that I would ever ventur service. I was searching for a used Silverado or GMC Sierra and found one online at your dealership. It is highly unlikely that I would ever venture out of my own community (Kenosha, WI) to make a large purchase as I am concerned about future service of vehicle etc.. But after meeting Geoff and other members of the dealership including Gerald I was put at ease about service due to the fact that they explained in detail the benefits of a GM Certified used vehicle. I can have it serviced at any reputable GM dealership. I will however consider traveling back to Arlington Heights for routine maintenance to keep my business where I feel comfortable and although set for a while in the vehicle dept. I will definitely return to Sullivan Buick/GMC for future purchases. Thanks again Geoff for not making this vehicle purchase a 'painful' experience as I have had a few in my years of car buying. A very satisfied customer! Ed Gramza More

A little baffled after the first visit for service but came back the next day and Jeremy made it right. Whatever went on behind the scenes, and I don't really need to know, but I was very impressed the ne came back the next day and Jeremy made it right. Whatever went on behind the scenes, and I don't really need to know, but I was very impressed the next day. Jeremy was very honest and sincere. More