Back

Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,041 Reviews

1,041 Reviews of Arlington Heights Buick GMC - Service Center

Sort by
June 26, 2024

They always listen to me attentively and address the challenges the carry have. They don’t try to upsell services and the value is tops! More

by Jeff Reinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Allen, Ally Aiello
June 22, 2024

Everyone is incredibly kind and friendly as well as knowledgeable and helpful. Always a pleasurable experience. More

by sampsonite30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Did exactly what I requested to help my wife while hauling 3 kids around and dealing with our car issue More

by connelly.ryan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever answered my phone call. She was amazing!, Dean Fay
June 15, 2024

He listened very well and was very professional and attentive. He fixed the problem with my car and so far, it's running smoothly. More

by myrnabenit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

After a costly repair ($3,000,00 +) the car now makes a loud engine noise. More

by louiskittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Parisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Arlington Heights Buick GMC responded

Hi Louis. Thank you for your rating and review. We use all reviews as a coaching opportunity for our team. Please call me at your earliest convenience to give me more information on exactly what happened. I look forward to hearing from you. My cell number is (858)878-1359 Ariel Szwec General Manager/Partner Arlington Heights Buick GMC or something

Jun 28, 2024 -

Arlington Heights Buick GMC responded

Hi Louis. Thanks for the opportunity to make things right. We appreciate your business and look forward to working with you in the future. Ariel Szwec General Manager/Partner Arlington Heights Buick GMC

June 14, 2024

wanted to reach out and thank my service advisor - Chris Parisi - for another tremendous experience in the service department - Chris continues to take excellent care of my vehicle and i can't thank him eno More

by bob.schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

All of my questions and issues were resolved with the assistance of the service rep and repair staff of this dealership. More

by Retiredcfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
June 05, 2024

Every time I bring in my Buick Lacrosse for service I am greeted with a smile, am efficiently processed, and end up very satisfied with my visit. Thank You, Jeff More

by parigini60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
June 04, 2024

Allie handled my service issue today for an oil change and all points check up. More

by gayle815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
May 29, 2024

I was happy with the service I received. My car was diagnosed in a timely matter. It was covered under warranty. Parts were ordered. Service was done when promised. More

by Irishn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
...
12
...