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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,062 Reviews

1,062 Reviews of Arlington Heights Buick GMC - Service Center

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August 10, 2022

They did everything they could do to help me and worked with me. Great team! More

by 0196ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Arlington Heights Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Arlington Heights Buick GMC Team

August 09, 2022

I never realized the ease it took to schedule a appointment for my oil change. I came 15 minutes before and Chris handled me expertly. More

by wmfluhler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 05, 2022

Chris was a pleasure to work with on this visit. Everything was taken care of 100% satisfaction. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

August 05, 2022

GREAT, FRIENDLY, NICE, AND EASY! Always went the extra mile to make the customer satisfied! More

by Kyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Parisi
Aug 08, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 05, 2022

Good dealer trustworthy, helpful and timely mannered. I always go back to dealer for all the needs. More

by Battulgaukhnaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Aug 08, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

July 31, 2022

Three cars purchased and serviced at Arlington Heights Buick and their Service Department continues to go the extra mile to make the customer satisfied. Thanks Mike and Zaia! Job well done! More

by Weissrentals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 01, 2022 -

Arlington Heights Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Buick GMC Team

July 30, 2022

This was the second time in a month I had the Enclave in for the same issue. David took the vehicle in. It took a couple of days but they were able to diagnose the issue after digging a little further. The More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Aug 01, 2022 -

Arlington Heights Buick GMC responded

Alan, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything David does for Arlington Heights Buick GMC and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

July 30, 2022

Brian communicated with me continually and clearly explained everything concerning my repair.. good man! .Made a stressful situation less stressful. More

by das1660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 01, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

July 29, 2022

Good service. Brought my vehicle in while I was working remotely. Their waiting area included a nice work station area. It really helped while my vehicle was wor More

by chadpeterson1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 01, 2022 -

Arlington Heights Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Arlington Heights Buick GMC Team

July 28, 2022

Always am well greeted with enthusiasm when pulling into the Service Dept at Sullivan. Did have a few reminders about service before I was able to schedule. Very good service at this dealer. More

by denise1819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia Z Zair Jr. Service
Jul 28, 2022 -

Arlington Heights Buick GMC responded

Denise, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

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