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Arlington Nissan
Arlington Heights, IL
1,278 Reviews
At Bob Rohrman Arlington Nissan, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,278 reviews
May 20, 2026
I rarely leave negative reviews, but my experience with Arlington Nissan deserves a warning to anyone considering buying a vehicle here. The salesman was great — but everything after that has been an absol Arlington Nissan deserves a warning to anyone considering buying a vehicle here. The salesman was great — but everything after that has been an absolute nightmare. I purchased a used vehicle they claimed had been fully inspected and in “excellent condition.” That was a lie. On my drive home the power steering light came on and the steering wheel locked up, making the car unsafe to drive. I immediately contacted the dealership and had AAA tow it back. They told me it was “just the battery,” so I paid to replace it. The issue happened again. I sent the car back. They claimed they “couldn’t duplicate the problem.” I drove it home again — and the same dangerous failure happened within 5 miles. Only on the third return did they finally admit they could duplicate the issue… and then refused to cover a single dollar of the repair. Now I’m stuck with a $3,800 repair bill for a car I’ve owned for barely two weeks. This dealership hides behind excuses, refuses accountability, and sells vehicles that are clearly not properly inspected. If you value honesty, safety, or basic customer service, avoid Arlington Nissan at all costs. More
by Msrae216
May 16, 2026
I had a positive experience at the Nissan dealership. The entire process was smooth, professional, and stress-free. Jack helped me with finding a car, and he was especially pleasant to work with. He w The entire process was smooth, professional, and stress-free. Jack helped me with finding a car, and he was especially pleasant to work with. He was knowledgeable, honest, patient, and truly went above and beyond expectations. Thanks to him, I felt comfortable and remained very satisfied with my choice. I highly recommend this dealership, and especially Jack. More
by Mariya
Employees Worked With
May 16, 2026
Great experience at Arlington Nissan thanks to Jack! He was friendly, helpful, and made the whole car buying process easy and stress-free. He answered all my questions and provided excellent customer se He was friendly, helpful, and made the whole car buying process easy and stress-free. He answered all my questions and provided excellent customer service. Highly recommend asking for Jack! More
by ANIOLECZEK1231
May 14, 2026
Found the dealership clean, and organized. The staff friendly and polite. The truck we came to view was ready as stated prior to our arrival. The staff friendly and polite. The truck we came to view was ready as stated prior to our arrival. More
by Joe and jane
February 24, 2026
Worked with Alex to buy our new car. He made the process so easy and at no point did we ever feel pressured. He listened to what we wanted and made it happen. Even called us the next day He made the process so easy and at no point did we ever feel pressured. He listened to what we wanted and made it happen. Even called us the next day to check in and make sure we were satisfied.. We will be back to get our next car and ask for Alex. Thanks Alex for making a sometimes grueling process easy and affordable. More
by Sara and Dave L.
Employees Worked With
February 23, 2026
Fair price with quick no hassle selling, a couple emails and then in and out in a couple hours. and then in and out in a couple hours. More
by Valued customer
Employees Worked With
February 18, 2026
Valentin was great, called ahead and he pulled up the car before I even got there. Will be back for sure and recommend to others! A++++ before I even got there. Will be back for sure and recommend to others! A++++ More
by dima232533
February 14, 2026
Alex was absolutely amazing to work with at Nissan. He was knowledgeable, patient, transparent, and made the entire buying process smooth, stress-free, and genuinely enjoyable. I couldn’t have asked fo He was knowledgeable, patient, transparent, and made the entire buying process smooth, stress-free, and genuinely enjoyable. I couldn’t have asked for a better experience and would highly recommend him to anyone!!! THANK YOU ALEX, YOU THE MAN!!! More
by ajl21
Employees Worked With
February 11, 2026
Everyone was super friendly and helpful! The process was smooth! Highly recommend to anyone looking for a car! The process was smooth! Highly recommend to anyone looking for a car! More
by jpcross198
