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Arlington Nissan

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
4.3
1,257 Reviews
At Bob Rohrman Arlington Nissan, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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1100 W Dundee Rd

Arlington Heights, IL

60004

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Showing 1,257 reviews

March 18, 2023

Thank you for the email for a free oil change. Being retired we are on a budget. Thank you, Vince, Francisco More

by FACTOR1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand , Francisco, Vincent Sereyka
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Mar 20, 2023 -

Arlington Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Arlington Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2023

Very helpful and kind. She answered all my questions and provided some good tips. She even answered my questions after the purchase was completed. More

by KAZAB1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Khaya, Mitch Horwitz, Josh Beck
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Mar 20, 2023 -

Arlington Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2023

they did an excellect job,will certainly bring in more vehicles when work is needed More

by mtasker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Arlington Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Arlington Nissan, we look forward to having you as a valued customer for many years to come!

March 06, 2023

My service is always excellent when I come in, thanks to Vince, who always makes sure I'm taking care of. More

by NINAWY.85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Sereyka
Report | Print
Mar 07, 2023 -

Arlington Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Arlington Nissan, we look forward to having you as a valued customer for many years to come!

March 04, 2023

The service is exceptional, very kind, great team, and they always go above and beyond for their customers. More

by Dani.orozco27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napientek, Benson Bansil, Vincent Sereyka, Brian Weisbond
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Mar 05, 2023 -

Arlington Nissan responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Nissan!

March 03, 2023

The service team is outstanding! Getting a video that shows you what the root cause of the problem goes a long way! More

by Cars123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Bansil, Vincent Sereyka
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Mar 05, 2023 -

Arlington Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 25, 2023

The guys in the service department are awesome. The patient and I was going to help with a smile. More

by joegonz4581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benson Bansil, Vincent Sereyka, Brian Weisbond
Report | Print
Feb 27, 2023 -

Arlington Nissan responded

Thank you for choosing Arlington Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 23, 2023

Hi, Christian was my salesperson and he did a great job! Thanks you Arlington Nissan More

by STEVE1839
Recommend Dealer
Yes
Employees Worked With
Christian
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Feb 24, 2023 -

Arlington Nissan responded

Thank you, Steve! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Nissan!

February 20, 2023

I was surprised by how stress free and painless the buying process was. Skylar exceeded my expectations by being so kniwledgable, easy-going, and transparent. I couldn't be happier with my new Pathfind More

by Matt R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Allen, Bobby Clifford, Erick Aguirre
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Feb 21, 2023 -

Arlington Nissan responded

Thank you, Matt! It's great to hear that Skylar and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Nissan!

February 19, 2023

Unprofessional, rude, disrespectful, I would NEVER do business with this dealership or this sales rep. PATHETIC!! I was lied to about the vehicle I bought and refused any sort of follow up call by a mana More

by JLG14392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lisa Khaya
Report | Print
Feb 23, 2023 -

Arlington Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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