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Arlington Nissan
Arlington Heights, IL
1,274 Reviews
At Bob Rohrman Arlington Nissan, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,274 reviews
February 01, 2020
Took my 2013 Altima in for a recall The initial call for an appointment was perfect. Service checked to see if the part was available and it was. They offered a loaner car for me to use The initial call for an appointment was perfect. Service checked to see if the part was available and it was. They offered a loaner car for me to use so I wasn't without transportation. Ethan was my main contact and was very courteous and efficient. He took good care of my business. More
by CKBOSCH
Verified CustomerEmployees Worked With
Ethan in service was my contact and was very helpful.
January 31, 2020
Loved this dealership! Felt very comfortable and well taken care of. Each employee was extremely helpful and very hospitable. The inside was clean and I would highly recommend to come here for your car n taken care of. Each employee was extremely helpful and very hospitable. The inside was clean and I would highly recommend to come here for your car needs. More
by nickydrexler
Employees Worked With
Derek , Mark Urbach
January 31, 2020
Best Auto Service Dept EVER! They'll do whatever it takes to fix it right! Very knowledgeable Service Advisors. Great loaner program and experienced technicians. Highly recommended, AAA+++ to fix it right! Very knowledgeable Service Advisors. Great loaner program and experienced technicians. Highly recommended, AAA+++ More
by KIA.YELINEK
Employees Worked With
Vince Sereyka
January 31, 2020
Kam Was amazing, easy to see why he was #1 for several months. Sales Management and Finance could not have been better. We are very Satisfied customers. months. Sales Management and Finance could not have been better. We are very Satisfied customers. More
by Foley8083
Employees Worked With
Mitch Horwitz, Benny Lucas, Kam Olechno
January 30, 2020
We have beef coming here for over 5 years Everyone in the service department is amazing. They are helpful and always make you feel welcomed... especially Benson. service department is amazing. They are helpful and always make you feel welcomed... especially Benson. More
by GIO5C
Employees Worked With
Zoran Knezevich, Nick Ruffolo
January 29, 2020
Fantastic experience! Make you feel welcomed and Fantastic experience! Make you feel welcomed and definitely do not hide anything till the end. What they quote you is what you pay. All on that fir Fantastic experience! Make you feel welcomed and definitely do not hide anything till the end. What they quote you is what you pay. All on that first sheet of paper! Everyone was super easy to work with, especially Kevin! Great personality and made the whole experience much easier! Andrew in finance and Benny also had spectacular personalities that again, made the whole buying process easy as 1 2 3!! More
by bschlichting
Employees Worked With
Benny, Andrew, Kevin Hanson
January 29, 2020
Kevin Hanson was amazing. This was the best experience I ever had buying a car. Everyone was super professional and calming and friendly. I would Highly recommend anybody buying a car visit Arlington Nissan ever had buying a car. Everyone was super professional and calming and friendly. I would Highly recommend anybody buying a car visit Arlington Nissan because they are the BEST!! More
by Larry
Employees Worked With
George Marijan, Benny Lucas, Kevin Hanson
January 29, 2020
Professional, respectable and patient. I’m not an easy customer to deal with, but Kam and his manager kept their poise throughout and ultimately delivered. customer to deal with, but Kam and his manager kept their poise throughout and ultimately delivered. More
by Juyongkoh88
Employees Worked With
Kam Olechno, William Medina
January 28, 2020
Great customer service I appreciate that Arlington Nissan respects my time by letting me know how long service will take and by providing me with a ride home if the service I appreciate that Arlington Nissan respects my time by letting me know how long service will take and by providing me with a ride home if the service time is particularly long. More
by ELIZABETH.DAMPF
Employees Worked With
Armand
January 28, 2020
Technician did a lousy job Never been the dealership before, went there for a oil change first time for my Murano. They claimed they performed a battery check, wheel alignment c Never been the dealership before, went there for a oil change first time for my Murano. They claimed they performed a battery check, wheel alignment check etc on print out report. After getting home, just want to check if everything is OK as usual after my auto service. I noticed the following: 1) My battery terminal cover was broken and pieces were left on the back of the battery 2) The engine splash guard that covers oil filter side went missing I notified the service department, and here was the response: "I do apologize about that.I went ahead and pulled up the RO and it looks like our technician only performed an oil change on your vehicle.No battery was tested nor anything regarding the splash was performed" so, it make me wounder: 1. was the battery test print out report fake ? The battery was not tested? 2. How technician get to oil filter without lift the plastic splash guard? Was the filtered changed? very disappointed More
by luanqiu
Employees Worked With
don't have name with me at this moment
