Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Nissan
Arlington Heights, IL
1,274 Reviews
At Bob Rohrman Arlington Nissan, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,274 reviews
January 13, 2020
Great service Thank you so much , oil change, filter, tire. great service and fast. They have a nice area for toddler to run around. Pop corn at 7:45 am that was gr Thank you so much , oil change, filter, tire. great service and fast. They have a nice area for toddler to run around. Pop corn at 7:45 am that was great! More
by LADIOSA76
Verified CustomerEmployees Worked With
Vincent on service
January 13, 2020
Everything was wonderful, very friendly service staff, except the computer update/recall did not solve the problem with the Bluetooth/iPhone issue...the iPhone still works sporadically. except the computer update/recall did not solve the problem with the Bluetooth/iPhone issue...the iPhone still works sporadically. More
by Parrott6494
Employees Worked With
Ken Holiday
January 13, 2020
Very pleased with the dealership and their service. Would highly recommend them to everyone. Great experience every time that I go there and will continue. highly recommend them to everyone. Great experience every time that I go there and will continue. More
by GROSSDANCER
Employees Worked With
Chris Barfoot, Nick Ruffolo
January 13, 2020
Great service desk Every time I come in everyone at the service desk is very friendly and helpful. I depend on the technicians experience as they take good care of my ca Every time I come in everyone at the service desk is very friendly and helpful. I depend on the technicians experience as they take good care of my car. More
by BOB.ENGLANDER
Employees Worked With
Miguel in service and everyone at the service desk., Tanairi Cruz, Dan Roberts
January 13, 2020
Service Change oil, regular service, everything was good . Before they washed my car and then provide me area for customer with coffee and cookies - so good Change oil, regular service, everything was good . Before they washed my car and then provide me area for customer with coffee and cookies - so good and fresh More
by il.gaisin76
Employees Worked With
Alex Levkovitch, Benny Lucas
January 13, 2020
Great Service, Everything Repaired Thank you so much for fixing my Nissan Armada. Everything was fixed correctly the first time. And I had a nice loaner car as well! Thank you so much for fixing my Nissan Armada. Everything was fixed correctly the first time. And I had a nice loaner car as well! More
by ANDREWLAZES
Employees Worked With
Not sure
November 16, 2019
Great Experience! I had bought a Nissan Sentra from Arlington Nissan a few months ago, and they had told me that I would be eligible for my first two free oil changes a I had bought a Nissan Sentra from Arlington Nissan a few months ago, and they had told me that I would be eligible for my first two free oil changes at their location. I was directed to see Armand to have this service done, and what a truly exceptional experience that was! Not only did I have an oil change but I also had a car wash and he was able to buff out a few scratches my car had on the bumper when someone hit it when it was parked on the street. It looks as good as new, and the scratches aren't even there anymore! Armand and the crew were absolutely amazing and very polite and thorough, I would recommend them to anyone! More
by MandyM123
Employees Worked With
Armand
May 17, 2019
Best dealer ever! My lease was up on my Rogue, so I went in and got another one. They gave me such a good deal! My payment only went up $30 dollars and I got so many My lease was up on my Rogue, so I went in and got another one. They gave me such a good deal! My payment only went up $30 dollars and I got so many more features and the color I wanted! Ana took care of me and made sure I was happy! I did forget to tell her that I wanted the windows tinted and when I went to see her the next day and told her, she took care of me at no additional charge! Talk about excellent customer service, that is so rare these days! Thank you Ana, and everyone at Arlington Nissan!! You are the best! Wanda Quijano More
by Wanda
Employees Worked With
Ana, Benny, MItch
May 14, 2019
The best dealership EVER Came in here about a week ago to look at a beautiful Nissan Sentra SL and take it for a test drive. Upon initially parking and walking around the lot Came in here about a week ago to look at a beautiful Nissan Sentra SL and take it for a test drive. Upon initially parking and walking around the lot for not even a minute, I was approached by Carl Ritz whom I had the pleasure working with throughout my visit. He was one of the nicest, most polite, genuine, and down-to-earth salesman I've ever worked with in any establishment ever (his company should give him a raise). We drove the Nissan around for a bit, and at this point I was really liking the car alot for several reasons. You can tell when a company takes care of the vehicles that come in, and takes the time to make them presentable and working the way they're supposed to be. Not only does Arlington Nissan sell cars but it also has a large auto center attached to it, so they are able to work and fix up the cars at the same location (which is a HUGE plus). The facility was very clean, very presentable and large with such incredible customer service by everyone that I saw when I was there. I had informed Carl that I had initially planned to come back the next day to drive it again (even though I would have bought it right then and there, but I just needed a day to think about it before dropping a couple grand) and was accompanied with the most wonderful and accommodating customer service I've also ever received at a dealership ever. He really made the experience terrific. I was introduced to Don Barclay who was also a pleasure to work with as well, as he was also very polite, informative, knowledgeable, and accommodating. As I returned the next day, I had arranged to meet with Carl again and took it for a second test drive. At this point I was ready to buy the car. When pulling back in, Don was right there to greet me again and I had asked to run a quick diagnostic/inspection on the car, which was performed with no problem. I trusted the fact that they had great equipment that could give a thorough explanation of anything that could be problematic, and that it would be a reliable review of the car to make sure everything was working right and ready to go. Sure enough, everything was great and nothing at all was questionable. I was ready to close the deal and drive this beauty off the lot. Carl and Don worked out a fantastic price with me that I couldn't be happier with, and I would ABSOLUTELY recommend this place to ANYONE who is looking for a wonderful & reliable car with the best customer service they could ever get from anywhere! Thank you so much again - I love my new car! More
by MandyM123
Employees Worked With
Carl Ritz, Don Barclay
May 14, 2019
Great experience I went in late on Thursday evening with my friend. The salesman was very helpful. Hr showed me a couple of options, selected one to test drive. And ha I went in late on Thursday evening with my friend. The salesman was very helpful. Hr showed me a couple of options, selected one to test drive. And had me out of there in less than two hours in my brand new Rogue! Great experience! Thank you!! More
by WM210
Employees Worked With
Mark Urbach
