Arlington Nissan
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Super friendly service department They remember you each time you come in. They have a great sense of humor and are honest. No one has ever tried to push a repair on me for my Murano They remember you each time you come in. They have a great sense of humor and are honest. No one has ever tried to push a repair on me for my Murano. They suggest what needs to be done and let you decide. The prices are fair and they always have coupons. I had a bad experience at the Nissan in schaumburg so I switched to Arlington heights and am really glad that I did. Check them out. You will not be disappointed. More
Issues with my maxima. Electrical and maintenance. Don and nick did a fantastic job of ensuring all my cars needs were met and that in fact the vehicle was returned as expected. Don continuously up Don and nick did a fantastic job of ensuring all my cars needs were met and that in fact the vehicle was returned as expected. Don continuously updated me on my vehicle and made the whole service absolutely hassle free. They even went past expectations and corrected minor scratches on one side of the car. Fantastic work again guys. I will continue to service ALL of my maximas needs through your service dept. More
Bad customer sercive Brought my car in for an oil change and was not serviced because Dan forgot to give me a waiver to sign. I dropped off my car and sat in the waiting a Brought my car in for an oil change and was not serviced because Dan forgot to give me a waiver to sign. I dropped off my car and sat in the waiting area for 30 minutes, during this time Dan did not bother to look for me or call me to have me sign the waiver. I was picked up at the dealer and left, 30 minutes later Dan finally finds the time to call me just to let me know that the waiver needed to be signed. I asked if he could email it or fax since i was in the middle of dinner with my family but he refused, when i asked him what took him so long to reach out to me he said that i had just left the dealer. I went back and had to pick up my car and left. I reached out the the general manager and the service manager to let them know what happened and even sent them screenshots of what time i dropped off the car and what time Dan called. No one bother to respond or to follow up. More
Great service! I came for car oil change .The sales associate was very nice and friendly.It took less than an hour for work to be done.Great service!Thank you! I came for car oil change .The sales associate was very nice and friendly.It took less than an hour for work to be done.Great service!Thank you! More
Went for maintenance service Quick service, I did not have an appointment. Armand went through all suggested services without pressure. I Appreciated the car wash once service w Quick service, I did not have an appointment. Armand went through all suggested services without pressure. I Appreciated the car wash once service was done. More
customer servise Excellent customer service! Arlington nissan made our selling and buying process very easy and pressure/ stress free experiense. We would recomend t Excellent customer service! Arlington nissan made our selling and buying process very easy and pressure/ stress free experiense. We would recomend this dealership to anyone! More
Cashier showed an attitude Brought car in for schedule service. Advisor Don was great and followed up. Picked up car next day and cashier showed an attitude. Behaving as if s Brought car in for schedule service. Advisor Don was great and followed up. Picked up car next day and cashier showed an attitude. Behaving as if she didn’t want to be there. Started chatting with a colleague who shows up while making me wait processing paperwork. Low rating due to cashier behavior. More
pleasant but a little long Came in for oil change and tire rotation, Did not reset tire/maintenance reminder. 2 days later warning signal on for low tire pressure. Called and Came in for oil change and tire rotation, Did not reset tire/maintenance reminder. 2 days later warning signal on for low tire pressure. Called and talked to a female (? Name) she said she would give me a free oil change for my inconvenience. Asked if she wanted my name and she hung up!!! More
Always great I am always very pleased with their professionalism, nice attitude, and fast service. I enjoy coming to this dealership whether I need a new car or ju I am always very pleased with their professionalism, nice attitude, and fast service. I enjoy coming to this dealership whether I need a new car or just a service. More
Above and beyond excellency Always willing to inform properly and provide options. It provides a sense if safety. Friendly staff. Advance useful info to prevent potential proble Always willing to inform properly and provide options. It provides a sense if safety. Friendly staff. Advance useful info to prevent potential problems. Very much satisfied. More



