Back

Arlington Nissan

Arlington Heights, IL

4.3
1,279 Reviews
At Bob Rohrman Arlington Nissan, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
Contact Dealership

1100 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

Showing 1,279 reviews

October 31, 2022

Benson was great! He answered all my questions and kept me informed of the progress. Thank you! More

by LH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Oct 31, 2022 -

Arlington Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Benson and our team here at Arlington Nissan are glad to have you as a customer.

October 29, 2022

Needed service was performed in a timely manner. Adviser Yanni was very helpful. A discount was offered to offset some of the cost. More

by jarbetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yani M Yee
Oct 31, 2022 -

Arlington Nissan responded

Thanks for sharing your thoughts about your experience with Arlington Nissan. Yani and our team appreciate your business and hope to see you again soon!

October 28, 2022

Mr. Benson Bansil was very welcoming and helpful right from the start. Also friendly, affable and proactive. He provided the help we were seeking for without any hesitation or holding back. We received a More

by Adela y Federico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Oct 28, 2022 -

Arlington Nissan responded

Thanks for sharing about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!

October 27, 2022

I have called the dealership to ask for an estimation on a new car and I was given a very competitive price so I drove 45 min to go to this dealership. I specifically asked for the car to be zero down inclu More

by Timur
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eliodoro Galvez
Oct 31, 2022 -

Arlington Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 25, 2022

I worked with James from Arlington Nissan and he did a wonderful job in walking me through this purchase! Josh from finance was great to work with also. More

by HGPIPER98
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lopez, Joshua Batiz
Oct 26, 2022 -

Arlington Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 24, 2022

Great staff really working hard to keep you informed and minimize cost. Very happy with the entire service center and drive a good distance to have my car serviced her. Personnel are very friendly and a gre More

by lwaks50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Sereyka
Oct 24, 2022 -

Arlington Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 23, 2022

Pushing too much parts expense and tires Did not reset my tire warning on the car More

by IPRINTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benson Bansil
Oct 26, 2022 -

Arlington Nissan responded

Thank you for this feedback. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 22, 2022

I’ve brought my car in for service four times since it was purchased three months ago. Now it needs to be there for at least one month and the dealer does not give a loaner or even have any possibility of More

by JAY90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armand Wothe
Oct 26, 2022 -

Arlington Nissan responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 19, 2022

They didn’t deliver on all promises. Trying to contact them or getting a call back was like pulling teeth. At this point will get issue resolved elsewhere even though they should have ta More

by JRCHI07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales staff, could say name later.
Oct 23, 2022 -

Arlington Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 19, 2022

They all go above and beyond. A great team that is very professional. Thank you. More

by MIKIET13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Librizzi, Benson Bansil
Oct 20, 2022 -

Arlington Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Nissan.

...
21
...