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Arlington Nissan

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
4.3
1,274 Reviews
At Bob Rohrman Arlington Nissan, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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1100 W Dundee Rd

Arlington Heights, IL

60004

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Showing 1,274 reviews

June 24, 2021

Everyone was top notch truly cared about work being done on my car! More

by Dalebks21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
Report | Print
Jun 24, 2021 -

Arlington Nissan responded

Dale, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Nissan. Please don't hesitate to reach out if you need anything else.

June 22, 2021

Did a great job with my car repair and now it all runs smoothly again. Kept in communication and gave me up to date information. More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antim Patel
Report | Print
Jun 22, 2021 -

Arlington Nissan responded

It has been a pleasure serving you, Rosa. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 22, 2021

Really disappointed for the service this time. They did unnecessary service without getting consent and didn't explain why these services were being carried out. In the end, I was forced to may $800+ while More

by immaduddin
Recommend Dealer
No
Employees Worked With
Vince
Report | Print
Jun 25, 2021 -

Arlington Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jul 09, 2021 -

Arlington Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 19, 2021

Excellent experience...Kiah gets full marks for his Excellent experience... Kiah gets full marks for his exceptional service! Took care of me,kept me informed. The big guy is tops in my book. More

by Billsk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Report | Print
Jun 21, 2021 -

Arlington Nissan responded

We are very happy Kiah provided you with such a positive experience! We sincerely value your business, Bill, and look forward to your next visit.

June 19, 2021

Kiah was awesome! He always kept me informed and answered all my questions . He acted in a professional manner but yet was personable. Thank you for such GREAT SERVICE! More

by DEBRAATKINSON96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah
Report | Print
Jun 21, 2021 -

Arlington Nissan responded

Thank you so much, Debra, for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2021

Lazy mechanics. Terrible managers. Crappy cars. If your car has serious issues, be prepared to empty your pockets and deal with unempathetic management. I don't recommend to anyone. More

by ANDRZEJ MUCKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pavel Chukhray, Antim Patel
Report | Print
Jun 24, 2021 -

Arlington Nissan responded

Thank you for bringing this to our attention, Andrzej, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jun 26, 2021 -

ANDRZEJ MUCKA responded

I don't believe you want to know about my experience with your service, so I am not going to waste my time writing what happened especially I sent it to you on Facebook and Google, and of course, nobody responded. It's easy to find contact with me, if you care about your customers you will find the way to reach me.

Jul 06, 2021 -

Arlington Nissan responded

Thank you for bringing this to our attention, Andrzej. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we will be sure to share your feedback with the team.

June 18, 2021

Vince Sereyka was the service person who handled my car when I came in recently. He was very personable, had great knowledge of the car and the process, and kept me well informed during my entire visit. More

by CARY.GRIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Sereyka
Report | Print
Jun 18, 2021 -

Arlington Nissan responded

Thank you, Cary, for taking the time to leave us this fantastic, five-star review. We're thrilled to hear that you found your experience with Vince to be a pleasant one. We appreciate your business, and our team looks forward to serving you again soon!

June 16, 2021

Always a great job and on time , in and , out no waiting too long, always like to look at new cars while waiting, will be looking to buy again soon More

by FUNENSUN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
Report | Print
Jun 16, 2021 -

Arlington Nissan responded

Thank you for choosing Arlington Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 16, 2021

Skylar was our sales representative. He was professional, personable, and a pleasure to do business with. We leased two cars that day and he went out of his way to get our current vehicles tur More

by DWHDVM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Allen
Report | Print
Jun 16, 2021 -

Arlington Nissan responded

Thank you so much for your wonderful review; and five-star rating! We are thrilled that Skylar had the opportunity to provide you with a great experience. We are so excited for you to enjoy your two new vehicles! We thank you for choosing Arlington Nissan!

June 15, 2021

Antim was truly fabulous!! From my check in, to my follow up phone call to my check out, he was attentive and caring! He explained everything to me in a way I could understand. He even remembered my name whe More

by benefithelp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antim Patel
Report | Print
Jun 15, 2021 -

Arlington Nissan responded

Thanks for sharing your thoughts about your experience working with Antim here at Arlington Nissan. We appreciate your business and hope to see you again soon!

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