Arlington Nissan
Arlington Heights, IL
Filter Reviews by Keyword
By Type
1,213 Reviews of Arlington Nissan
I have my car serviced with this dealer and it is fabulous. Very personable and go through your cars need with details, video and costs. We bought the car here 7 years ago and I as with anyone wh fabulous. Very personable and go through your cars need with details, video and costs. We bought the car here 7 years ago and I as with anyone who drives must go through the pain of buying a new car. All I can say is know what you can afford ahead of time and stay within your budget. We went from no car payment to $$$ per month and that is the shock. Then the insurance cost goes up and adds to the shock. It's the cost of mobility in our lives and you have to plan ahead for it. It is not easy. More
Unprofessional is the statement of a lifetime when referring to these sleezy people. Filled out an application for a 2020 Audi SQ5. I went here based on how they advertised they can approve "any credi referring to these sleezy people. Filled out an application for a 2020 Audi SQ5. I went here based on how they advertised they can approve "any credit". Was putting a total of $5000 down between my trade in and cash down. Spoke to someone in finance on 4/24/2024 and ask a lot of questions about things on my credit and money available. Once down was told they would call me "right back" after they got off the phone with the banks. Today 4/24/2024 at 3PM I still had not heard anything back and sent a text message to Spencer about how I felt on being ignored. Spencer then text me back after I said I was going to leave a 1 STAR review about my experience. Spencer then text me back telling me that my credit was to bad to get anyone to approve and to let him know when I have a co-signer. I have 1 bad thing on my credit report where I helped someone get a car and they let it get repo'ed. My score WAS almost 800 before all of that, with about 7 PAID IN FULL NEVER LATE auto loans. Credit cards and other misc loans, paid in full and never late. If you do not have TEIR 1 credit, DO NOT GO HERE! You will be treated like absolute garbage and ignored. More
Not very transparent or accommodating. Asked sales manager Acho for a quote for a vehicle on their lot, his quote was $450 more than then the price listed on their own website. After poin Asked sales manager Acho for a quote for a vehicle on their lot, his quote was $450 more than then the price listed on their own website. After pointing this out, he was willing to “honor” the internet price. Asked if 2 of the dealer installed accessories could be removed and he said no. Bought the exact vehicle at another dealership that was more accommodating. More
The dealership is easily accessible, inviting, and well organized. The service staff is very attentive and responsive. The service tech staff does a great job. The service video that they created for my organized. The service staff is very attentive and responsive. The service tech staff does a great job. The service video that they created for my vehicle showed a step-by-step overview with comments on all service performed as well as providing great feedback on vehicle issues that we had reported for review. More
I’m grateful with all the people involved in solving a misunderstanding we had at the beginning with the car I purchased.. First, Michael, this young man was super honest during all the process, he was fi misunderstanding we had at the beginning with the car I purchased.. First, Michael, this young man was super honest during all the process, he was fighting to make me feel appreciated and happy as a customer and satisfied with my purchase even when he had to recognize that something went wrong at the beginning and he did it. The manager that definitely showed support during the process and lastly I would like to say thank you to Mitch, the finance manager because he made me feel very good and safe during the last part of the process, Signing the contact and explaining me everything I needed to know. I think they are amazing assets for this company. I have to say I’m happy and satisfied with my new Nissan Rogue. I would recommend them 100% if you’re thinking about buying a new car. Thank you so much guys. More
Mitch and Michael made it happen. They figured out how to apply the tax credit to my purchase, exactly as I needed them to. Many thanks to them. They figured out how to apply the tax credit to my purchase, exactly as I needed them to. Many thanks to them. More