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Arlington Nissan
Arlington Heights, IL
1,253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,253 Reviews of Arlington Nissan
November 21, 2013
Great customer service provided. Employees are very polite and courteous. I would recommend this dealership for service or sales to anyone interested in nissan or need service on their vehicle. polite and courteous. I would recommend this dealership for service or sales to anyone interested in nissan or need service on their vehicle. More
by udacha
Employees Worked With
S.Kakovan@rohrman.com
November 16, 2013
Arlington Nissan was a pleasure to work with. Our sales associate Luther made the car buying experience a pleasurable one. Very helpful and not pushy. associate Luther made the car buying experience a pleasurable one. Very helpful and not pushy. More
by Donnalullo
Employees Worked With
Luther
October 05, 2013
I went to dealer for basic oil change and Nissan Car event in Oct. Before I went to there I called for a appointment but was told no appointment was necessary because they provide EXPRESS service. In th event in Oct. Before I went to there I called for a appointment but was told no appointment was necessary because they provide EXPRESS service. In the letter from Nissan it showed me it's a dealer express service certified. When I was there, The service man said I need to wait for 45 mins to 60 mins. It's ok. 60 mins later, when I came back I asked if my car was ready, I was told it would be ready soon. I saw my car was in the shop with emergency light on and I even didn't see there were technicians were working there. It looks like they were not busy at all and a couple of cars there with the same situations with emergency light on and no one work on it. I was waiting for another 40 mins. A guy just came in and washed my car in 5 mins then everything was down! My car was with emergency light on at least 40 mins without any service! I questioned the service guy why I had to wait for almost 1 hour and 50 mins he said at most 1 hours and why in the dealer there are so many signs show Express service. Also, it's not a rush hour, It cost about 1 hour for car wash! How much time did they really spend only car care? Oct 2013 is Nissan's Car Care Evert, I should get 100-point inspection for my car if I went to this dealer ( I received this letter and talked to service guy, he said they would do it). But I didn't receive any documents I got this service except waiting for 100 mins for Oil change. I didn’t get the full service that Nissan company promised to provide to the customer. Finally, the service guy said they didn't provide any EXPRESS Service. He is a liar and cannot explain to me why in the dealer they put so many signs for Express service to customer. His attitude was really bad. I was totally pissed off. It's a really a very bad experience here and I won't be there any more. More
by Markkkentucky
Employees Worked With
Lash William
June 24, 2013
My wife recently said: “Let’s get a 2014 Nissan Murano Crosscab convertible.” (I agreed b/c “Happy Wife = Happy Life.”) For me, the hard part was finding a dealer who wouldn’t screw us. So over a two wee Crosscab convertible.” (I agreed b/c “Happy Wife = Happy Life.”) For me, the hard part was finding a dealer who wouldn’t screw us. So over a two week period, I talked to five dealerships in the area. And visited two. Hands down, these guys were the best. Personable. Honest. Knowledgable. And best of all, the MOST COMPETITIVE PRICING! (Their deal was over $3,000 LESS than the other dealership I visited!!) FYI, our salesguy was Scott Goldstein and our finance guy was J.J. (If you go, tell them David and Pat say “hi.”) More
by davewojdyla
Employees Worked With
Scott Goldstein, Jose A. Irizarry, Bob Sheaffer
June 05, 2013
I went in with a problem on the driver front control arm and Bob Weber took my car in and was able to cover the entire bill on my gold extended warranty. He also was in the garage helping the mechanic and w and Bob Weber took my car in and was able to cover the entire bill on my gold extended warranty. He also was in the garage helping the mechanic and when he brought my car around also cleaned the vehicle himself. He went way beyond what he had to do as a service writer. I had a great experience mostly due to Bobs service. More
by stingray1973
Employees Worked With
Bob
June 03, 2013
Super helpful and friendly. Test drove 4 cars and they were more than accommodating and cooperative with helping me find what I wanted. Great service. were more than accommodating and cooperative with helping me find what I wanted. Great service. More
by Nicoledesmond
Employees Worked With
Rafal, bob
June 01, 2013
Exceptional service, not only did I get a phenomenal deal on my car, but everyone was very professional and courteous and they treated me like family. on my car, but everyone was very professional and courteous and they treated me like family. More
by Zachdesmond
Employees Worked With
Zach Desmond
May 29, 2013
Dear Dealer Rater, I was at the Arlington Nissan, in Dear Dealer Rater, I was at the Arlington Nissan, in Arlington Height IL last Saturday and everyone was so friendly and helpful. Sam Barcham, my s Dear Dealer Rater, I was at the Arlington Nissan, in Arlington Height IL last Saturday and everyone was so friendly and helpful. Sam Barcham, my salesperson, was very patient with me. I told him how I get very nervous when I have to make big purchases and he was kind enough to take me on 3 test drives on the the local streets as well as ease me on the highway. I felt very comfortable in all three cars I drove and was able to see the CarFax on the used cars I was interested in. I did purchase a new 2013 Nissan Sentra and they gave me a very fair price for my trade-in. I have already recommended this dealership to my sons and some of my friends. I love my new car, it drive so smooth and it looks so sleek…I really fell in love with it and appreciate the time and excellent customer service I was given at Arlington Nissan 1100 W. Dundee Rd Arlington Heights, IL 60004. Sincerely, Connie M. More
by squash
Employees Worked With
Sam Barcham
May 16, 2013
We brought our 2009 Rogue in for service today, without an appointment and walked right up to the service desk where Tony Raia offered his help. Tony did an excellent job explaining the 30,000 mile servic an appointment and walked right up to the service desk where Tony Raia offered his help. Tony did an excellent job explaining the 30,000 mile service package and pricing, even offering a 10% discount! We walked through the showroom on our way to dinner and met the GM, Bob Schaeffer. We had a very pleasant conversation with him and shared our overall pleasure with our vehicle and the dealership. We were very happy to see such a great new GM at Arlington Nissan! After dinner, we returned to pick up our car which was ready earlier than anticipated. The cashier (sorry, can't remember her name!) took great care of us as well. Overall, the only thing that was not absolutely "perfect" about our visit was that our car was not cleaned as promised , :-( Seems a silly thing to mention, but with such stellar efforts being made everywhere else, we thought you would want to know! Many thanks for your continued excellent service!!! Casey & Dave Smith More
by CaseyS9
Employees Worked With
Bob Schaeffer, Tony Raia
May 10, 2013
Purchasing my car at Arlington Nissan was a stress free experience! The selection was good, the people were nice, the price and trade in were all I could hope for and Vito Masi was so helpful it made the experience! The selection was good, the people were nice, the price and trade in were all I could hope for and Vito Masi was so helpful it made the entire purchase a great deal! More
by pego
Employees Worked With
Vito Masi
