Arlington Nissan

Fixed one big problem and created another Brought my Maxima in for a head gasket repair. Benson was great to work with and did all he could to get this issue fixed at a fair price. This overa Brought my Maxima in for a head gasket repair. Benson was great to work with and did all he could to get this issue fixed at a fair price. This overall review should not reflect negative on Benson. That seems to be fine now. Picked car up and AC was not working as is was when I brought it in. NEVER had an issue with the AC until now. Coincidence- I don’t think so. Whatever was done while repairing the head gasket effected the AC. Brought car back same day and they claimed to have fixed the problem. Drive car all that week with sub-par cool air blowing. Brought back again. Delt with Derek this time around. Car was there all day- did not call so I had to call to get an update. Wonder if I would have gotten a call.?Claimed they did all they could which by their own admission was nothing but running the car and driving it. Wanted me to sign up and pay for a diagnostic to find a problem they obviously caused. I refused. I walked out and am really not happy that a business can’t just admit they f’d up and fix the problem they created. I will contact Nissan corporate in hopes they will do something for “the customer” whom without no business stays in business!! I will never take my car back to this dealership again. nor will I ever consider purchasing a Nissan again. That’s one thing they can count on. I’m fairly certain I’ll hear nothing back from them because it’s easier for them. You lost this customer for life and I will make sure I tell everyone I know never to buy a Nissan. I know I’m just one and they won’t miss me. But how many more of me are there out there? They’ll be more now! More

Consistent excellent service Always appreciate the work done at my dealership and the analysis done for what needs to be done now and later. Staff is professional and courteous. N Always appreciate the work done at my dealership and the analysis done for what needs to be done now and later. Staff is professional and courteous. Never feel like I am being “over sold” on work that isn’t necessary. More

Great service department After having a difficult time with another dealership a friend suggested I try Arlington Nissan. They got me in quickly diagnosed the problem within After having a difficult time with another dealership a friend suggested I try Arlington Nissan. They got me in quickly diagnosed the problem within the hour and helped in a conversation with Nissan to get the repair fully covered. They were great and I will be taking my car there from now on. Vince in service was great! He was professional and conscientious, More

Service desk Miguel is very professional and focused on customer service. Gets right to the heart of the problem and gets it solved. Take good care of him!!! He Miguel is very professional and focused on customer service. Gets right to the heart of the problem and gets it solved. Take good care of him!!! He is an excellent representative of your dealership. More

Service Armand was very helpful, responsive and professional. I was comfortable working with him. Very similar to my experience with Evan with my previous ser Armand was very helpful, responsive and professional. I was comfortable working with him. Very similar to my experience with Evan with my previous service engagement. More

Service review They gave me great service on my Murano, promptly calling me as promised when it was ready. They even offered a free car wash, but just had it washed They gave me great service on my Murano, promptly calling me as promised when it was ready. They even offered a free car wash, but just had it washed and this was not needed. Much appreciated. More

Fast and courteous! Oil change. Also check the overall mechanics of the car. I purchased my Rogue at Bob Rohrman so I feel confident in having it serviced there Oil change. Also check the overall mechanics of the car. I purchased my Rogue at Bob Rohrman so I feel confident in having it serviced there More

Easy maintenance Knew it was oil change time, but also additional maintenance based on mileage. Never felt pressured to complete all of the recommendations, that was Knew it was oil change time, but also additional maintenance based on mileage. Never felt pressured to complete all of the recommendations, that was greatly appreciated. More

Oil changes and other maintenance services. Like to thank Arlington Nissan for there great interest in caring for their customers and always updating by phone and via texting..... Al, pleasantly Like to thank Arlington Nissan for there great interest in caring for their customers and always updating by phone and via texting..... Al, pleasantly getting me and out asap. Al, you make my visits easy. More

Service department I had to have my daughters car towed her because it would not start, my first was talking to Al, very nice young man who kept me informed as they were I had to have my daughters car towed her because it would not start, my first was talking to Al, very nice young man who kept me informed as they were trying to figure out what was wrong. Then after a few days I was dealing with arhmand ( hope I spelled it right) another very nice young guy, who was trying to pickup where Al left off who was very helpful to see what the next step was being done with our car. He was nice enough to let me know that he would be off the next day, so I would here from him on Friday, but my car ended up fixed before that, and I dealt with Miguel who ended up also be very nice. I can not say enough about the 3 men in the service department outstanding employees thank you guys for all your help..I wish I could remember the mechanics name that explained everything to me More