Arlington Nissan

Disappointing experience all around. Never one to give negative feedback but this was an exception. negative feedback but this was an exception. More

Very professional and accommodating. Needed an oil change originally but found i needed a bit more and they took care of everything and had me on my way within a couple hours originally but found i needed a bit more and they took care of everything and had me on my way within a couple hours More

This was my second visit to this dealership for service and I will return again. They offer a free shuttle to take you home while they work on your car and always provide exceptional customer service. and I will return again. They offer a free shuttle to take you home while they work on your car and always provide exceptional customer service. More

Very nice person they help every service time . what my car needs to service., knolleg, timing is perfect.thanks car needs to service., knolleg, timing is perfect.thanks More

I have always received good service here. They finish in a timely manner and keep me informed. a timely manner and keep me informed. More

It took a little bit longer than I was promised. Professional and knowledgeable. The waiting room was comfortable. The vehicle was clean upon return . Professional and knowledgeable. The waiting room was comfortable. The vehicle was clean upon return . More

I had a great experience with the dealer. It is my 2nd time going there fir service. I did not wait at dealer this time, my service adviser was much better this time his name was Kiah Mcgee. time going there fir service. I did not wait at dealer this time, my service adviser was much better this time his name was Kiah Mcgee. More

My car was ready ahead of schedule and the waiting room was comfortable. Love how clean they return the vehicle. was comfortable. Love how clean they return the vehicle. More

Very poor experience. The dealer advertised the vehicle at $13,323 on its website and cars.com. I contacted them via email to get more information, and eventually they sent me a breakdown of the total cos at $13,323 on its website and cars.com. I contacted them via email to get more information, and eventually they sent me a breakdown of the total cost. It was $15,930!! Then sales tax on top of that. They had added $499 for a Lojack system, $1,199 for Xzilon "car coating" and $899 in dealer "prep and doc fees." After several back and forth emails they agreed to remove the cost of the Lojack and Xzilon, and I agreed to pay the dealer fees. The salesman graciously agreed to meet me about an hour from the dealership to deliver the vehicle, saving me from driving into Chicago. I appreciated that. But when he showed up I noticed significant damage to the right rear door and quarter panel. Like it was scraped by a car backing out of a parking spot. I don't know the cost yet to repair, but I'm guessing $2,000. I had already paid for most of the car and went ahead and took it. At no time did the dealership disclose this damage. The salesman described the vehicles as being in "pristine condition", and because of the way they took the photos it was nearly impossible to see the damage. In my view this dealership is fundamentally dishonest, and I'll never again have any dealings with a Rohrman dealership. More

Brian and his Technician are trying hard to find the problem with my Nissan Frontier. I understand that these problems are hard to locate at times. Brian is great at letting me know what is going on. problem with my Nissan Frontier. I understand that these problems are hard to locate at times. Brian is great at letting me know what is going on. More