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Arlington Nissan

Arlington Heights, IL

4.3
1,256 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,256 Reviews of Arlington Nissan

November 19, 2021

Mike said that I should come back for repair to damage on my HVAC panel. He said it should be covered by the warranty. More

by JONPETER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Librizzi
Nov 21, 2021 -

Arlington Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 19, 2021

I don’t usually respond to surveys, but this request was in my inbox. So … I was very interested in a vehicle at this dealership. I sent a request for information, received the standard bot response and More

by seamus26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Khaya
Dec 07, 2021 -

Arlington Nissan responded

Seamus, again, we're very sorry to hear about your experience and would love to get to the bottom of it and see if there is something we can come up with to turn it around for you. Thank you for reaching out to us and explaining the details of your experience. A representative from our dealership will be in touch soon.

Dec 13, 2021 -

seamus26 responded

You responded publicly on 12-7-2021 with the statement that someone would be contacting me soon. I responded privately on 12-9-2021, even offering to negotiate a deal on another vehicle at one of your dealerships and then again on 12-10-2021 asking you to please contact me over the weekend. I have not heard from anyone. It is now the morning of 12-13-2021. Either your automated systems are broken or your customer service is just awful. I am sorry we could not work out a deal. I will have to shop elsewhere.

November 17, 2021

Josué Batiz was an amazing salesman. Would recommend all my friends and family! Super happy with my purchase! More

by Santiagod007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Batiz, Rocco Perry, Jeff Malacek
Nov 17, 2021 -

Arlington Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2021

Great service, prompt and efficient work. Lots of support and willingness to get the job done More

by JBOLO25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mitchell, James Lopez, Rocco Perry
Nov 18, 2021 -

Arlington Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 16, 2021

Estoy muy contento con mi nuevo vehículo y gracias a Andrés por el buen trato recibido More

by JRPEREZ1986@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Mendoza
Nov 16, 2021 -

Arlington Nissan responded

Thank you so much for your wonderful review! We are thrilled that Andres had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Arlington Nissan!

November 16, 2021

Service was fast and cover all details .I put 4 stars because previously got points which I can't redeem antmore More

by OLEGDOROSHENKO64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 16, 2021 -

Arlington Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Nissan.

November 16, 2021

Great dealership! Listened to what I had to say and kept me informed. I will come back to this location More

by jorikrasner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Omg, Antim Patel
Nov 16, 2021 -

Arlington Nissan responded

Jori, Thanks for sharing your thoughts about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!

November 16, 2021

Brian was friendly and professional. Service was done on time as promised with shuttle service to boot. More

by edd3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez
Nov 16, 2021 -

Arlington Nissan responded

Thank you for choosing Arlington Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 15, 2021

Great service. All work was done on time. Technician did not try to up-sell work that was marginally neeeded. More

by BCUSH7
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 15, 2021 -

Arlington Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 15, 2021

Bob Rohrman very good attention and service vey clear explained so happy thank you service representative was very good. More

by ITHZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob rohrman, Bruce Wittmeyer, Don Barclay, Pavel Chukhray, Jaime Ramirez, Nicholas Gregory, Antim Patel
Nov 15, 2021 -

Arlington Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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