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Arlington Toyota
Jacksonville, FL
4,913 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,913 reviews
January 17, 2026
John c and a dealership were telling me they were changing my oil.When I was bringing it in, turns out, they were doing it every other time without telling me.But letting me think that they changed t changing my oil.When I was bringing it in, turns out, they were doing it every other time without telling me.But letting me think that they changed the oil every five thousand miles More
by Fuck arlington toyota
January 07, 2026
Juliana did a wonderful job answered all of my questions. The finance manager was awesome as well. Everything was easy and painless. The finance manager was awesome as well. Everything was easy and painless. More
by Charlesddixon1234
January 07, 2026
The lady who help d me was the best ever ! !!!! She made it painless and I would go back again !!!! She made it painless and I would go back again More
by Charlesddixon1234
January 01, 2026
I felt cheated and forced to buy extras that I didn’t need. Not honest or straight forward with the way pricing was handled. Lots of lying and deceiving. need. Not honest or straight forward with the way pricing was handled. Lots of lying and deceiving. More
by Salem.tawdrous
Employees Worked With
Kassandra
December 04, 2025
Service from sales department was horrendous from large group of sales personnel outside who looked more like they were stealing cars than selling. My salesperson pawned me off to gentleman who was totally group of sales personnel outside who looked more like they were stealing cars than selling. My salesperson pawned me off to gentleman who was totally disinterested. Was abandoned for over half hour while my car was being appraised. Then came back with a contract with no explanation. Just told sell car to carvana as they offer more. Asked for the keys which I finally received however was not told where they put the car. Had to go back to separate building to get an answer. Was a clown show from the start. Exceptionally unprofessional. More
by Sfinn
November 22, 2025
Good and friendly service 100% recommend we will bay again from Arlington Toyota thank you . again from Arlington Toyota thank you . More
by Jorgelmagana19
November 20, 2025
Juliana was fairly new at the dealership and was great to work with she was professional, patient, and listened to my needs. She was there to help and answer any questions. She wasn’t aggressive and allowe work with she was professional, patient, and listened to my needs. She was there to help and answer any questions. She wasn’t aggressive and allowed time to make a decision before starting the sale process. More
by Danielle
Employees Worked With
Juliana
November 20, 2025
Great customer service and highly knowledgeably associates like Matt Mosteiko Allen Fryman Rob Moorman and Laura Leclerc make Arlington Toyota excel. I will finish the ratings when these employee associates like Matt Mosteiko Allen Fryman Rob Moorman and Laura Leclerc make Arlington Toyota excel. I will finish the ratings when these employees are added to the ratings list! More
by Kathy.goodman57
Employees Worked With
Laura Leclerc
