Arlington Toyota

They where rude and communication after purchasing my vehicle there was no help or anything. This is the worst place I’ve ever dealt with. vehicle there was no help or anything. This is the worst place I’ve ever dealt with. More

Service technician work was subpar, parts removed from car for repair (air conditioner)not reinstalled . Noise coming from right side front axle assembly after cab joint repair car for repair (air conditioner)not reinstalled . Noise coming from right side front axle assembly after cab joint repair More

James was very helpful. This was a stress-free car buying experience. I would recommend going to see him. This was a stress-free car buying experience. I would recommend going to see him. More

Service was done in a polite and timely manner. Scheduling was easy. My service agent was personable. Scheduling was easy. My service agent was personable. More

Workmanship on the car was great done on time did all wok car was clean when got it back car was clean when got it back More

Great Toyota dealer , great job in explaining every detail in the contract and very friendly atmosphere detail in the contract and very friendly atmosphere More

Chauncey Andrews was my service advisor. Although I did not have an appointment Chauncey was very helpful he was able to replaced the battery. I did not have a long wait. Chauncey was awesom Although I did not have an appointment Chauncey was very helpful he was able to replaced the battery. I did not have a long wait. Chauncey was awesome. More

Your service manager told us we needed a new transmission control module and quoted us a price over $2000. We paid you $184 to have your “technicians” simply hook my car up to a diagnostics machine. They did control module and quoted us a price over $2000. We paid you $184 to have your “technicians” simply hook my car up to a diagnostics machine. They did a simple reset before giving the car back. We then took the car to a transmission shop. The shop spent an entire day and found nothing wrong with the car. The car has run fine except for the dash lights. In fact, your first contact at the service center stated the 106 degree heat of the day had resulted in 4 vehicles already suffering the same problem and probably the car needed a simple reset before giving. Your diagnostic machine simply told you what my dashboard was telling you. Your shop never really reset the vehicle and checked it out properly. You simply wanted to sell me an overpriced part. In short, we are now back to not trusting you. We had that problem a few years ago, but you regained our trust and you worked hard. However, the group that’s in there right now. We just don’t trust. Unless it is a dire emergency and I have no other choice, I doubt I will ever come back there again. More

Everyone was nice and helpful except Roger used car manager he was rude and very unprofessional. Crooked and giving you a bad rating. Telling everyone not to shop there manager he was rude and very unprofessional. Crooked and giving you a bad rating. Telling everyone not to shop there More

Very friendly and thorough with the customer. Keep us in the loop with communication on status of car being done Keep us in the loop with communication on status of car being done More