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Arlington Toyota
Jacksonville, FL
4,931 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,931 reviews
September 17, 2016
Victor Odems Bought a used Honda Pilot Victor was very helpful. He earned my business I and I will continue to recommend people to him. He worked fast was friendly Bought a used Honda Pilot Victor was very helpful. He earned my business I and I will continue to recommend people to him. He worked fast was friendly and not pushy More
by Chaddsvis
Employees Worked With
Victor Odems
September 15, 2016
Salesperson Pat! I have bought two Toyota's over the years back to 2008 and Pat Southey was my salesman then and now 2016! He is super nice and I feel very comfortable I have bought two Toyota's over the years back to 2008 and Pat Southey was my salesman then and now 2016! He is super nice and I feel very comfortable with him. He even brought me lunch while I was waiting. He rode with me to the gas station and filled my car up with gas. Pat is just a super guy, he asks what would like to be driving. I was at first looking at a used car with very little miles and Pat proved to me I will spend about $15 more on a brand new car, why not? I bought a brand new Camry and I am very happy:) More
by carguypat
Employees Worked With
Pat Southey
September 13, 2016
ABS Light Repair My experience was excellent. Scott Cole, my service rep kept me informed the entire way. While waiting for a part to come in, he promptly arranged a My experience was excellent. Scott Cole, my service rep kept me informed the entire way. While waiting for a part to come in, he promptly arranged a rental. Also, he worked with our IWS rep to ensure payment was received. Scott's customer service is commendable. Hollis & Renee Butler More
by Hollis Butler
Employees Worked With
Cole, Scott
September 13, 2016
Excellent Had a fantastic experience working with Cherry Moore at this dealership. She was very knowledgeable, patient and customer service oriented. I found Had a fantastic experience working with Cherry Moore at this dealership. She was very knowledgeable, patient and customer service oriented. I found her more easy to deal with than any other car salesperson I've ever worked with and highly recommend her for anyone looking to purchase a Toyota. She's the best! More
by Jackieo
Employees Worked With
Cherry Moore
September 10, 2016
Great Service I would not take my car or truck to any other service dealer. I have been dealing with Michael Sandelin. His promptness and professionalism have me co I would not take my car or truck to any other service dealer. I have been dealing with Michael Sandelin. His promptness and professionalism have me coming back everytime. If you need service and have any questions call Michael Sandelin at (904) 721-3000. They will get the vehicle correct, clean it and return it ready for you the FIRST time. More
by Steve O
Employees Worked With
Michael Sandelin
September 10, 2016
Leaf Spring Warranty Replacement on my 2008 Tacoma Arlington Toyota is "The ONLY TOYOTA Dealership in Jacksonville" that I do business with. General Manager Rick Doran is a Top Notch Leader and its ref Arlington Toyota is "The ONLY TOYOTA Dealership in Jacksonville" that I do business with. General Manager Rick Doran is a Top Notch Leader and its reflected in the Day to Day Business at Arlington Toyota. Service Consultant Michael Sandelin mirrors Rick's Dedication to EVERY single Customers' "Happiness"... The "SUCCESS" of any organization can easily been seen and measured by the quality of the employees and in the "DAILY" dedication of the men and women who work there..... I will be moving to Costa Rica soon and I have to admit that buying a car from a dealership other that Arlington Toyota....will be a new experience for me. More
by JBoutte
Employees Worked With
Michael Sandelin
September 07, 2016
great service This is the 2nd vehicle I purchased from Dwight Cobb at Arlington Toyota & again, he made the process so quick & easy, I left with a new vehicle in no This is the 2nd vehicle I purchased from Dwight Cobb at Arlington Toyota & again, he made the process so quick & easy, I left with a new vehicle in no time. Kudos to the finance manager Randy, he explained things thoroughly. I definitely recommend this place if you're searching for a place to buy a vehicle. They have a wide range of vehicles to select from & awesome bbq while you wait! What other dealership does that?! Brenda C. More
by Brenda C
Employees Worked With
Dwight Cobb
September 06, 2016
Sales Manager was Very Rude, no follow even after complaint Sales manager was very rude, when we decided not to buy. He did not give complete information on the Toyota models and withheld information. Not a gr Sales manager was very rude, when we decided not to buy. He did not give complete information on the Toyota models and withheld information. Not a great place to sit either. More
by Ben
Employees Worked With
fred
September 05, 2016
Great place to buy a car First time buying from a dealer, service was awesome, they even had some grilling!!! overall a good experience and thanks Gil Mariano for your service First time buying from a dealer, service was awesome, they even had some grilling!!! overall a good experience and thanks Gil Mariano for your service, two thumbs up for you!! More
by Jdel88
Employees Worked With
Gil Mariano
September 04, 2016
Excellent selection and experience Met John Perrin well after 7pm one weekend after seeing a tundra pro on the lot and dropped in to see it. He took my info and followed up quickly on Met John Perrin well after 7pm one weekend after seeing a tundra pro on the lot and dropped in to see it. He took my info and followed up quickly on the vehicle type info I requested. Was able to make an appointment over Labor Day weekend and got into my new ride with about as simple a process anyone could ask for. Will certainly be coming back and suggesting John w/ Arlington Toyota to friends. Great reference. More
by Ayin P
Employees Worked With
John Perrin
