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Arlington Toyota

Palatine, IL

2.7
443 Reviews

2095 North Rand Road

Palatine, IL

60074

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Showing 443 reviews

April 26, 2018

Unbelievable! Terrible lie! I do not understand why some of these sales managers have to lie to do this business. Is it them doing it to make more money, or is it More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Howard Chow
May 10, 2018 -

Arlington Toyota responded

I am disappointed to hear of any miscommunication that has led to your distrust. Your satisfaction is important to us. All of our used cars are priced very aggressively and are in very high demand. We do our best to meet all our customer's needs, but sometimes it is not possible for us to lower our price to what the customer is looking for. I would love the opportunity to speak to you about this. You can reach me at 847-485-1200 ext 9802 or jpitchford@toyotaarlington.com. Regards, John Pitchford, Customer Relations Manager, Arlington Toyota

More
April 26, 2018

Ashly was great ! I want to thank Ashly for her great customer service and understanding. She wasn’t pushy and listened to my needs. I tend to hate car shopping due t More

by Falestean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashly Williams
April 26, 2018

Quick and easy We came in to buy and we were driving off the lot in 1.5 hours. We did our homework first, and the sales team was respectful of what we brought in. More

by Runner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashly Bell, Olga Rusnicova, Chung Kang
April 25, 2018

Car buying experience From the moment I walked into the showroom I was greeted by Ashly Williams who couldn’t have been a better help. Coming from a career in sales I didn More

by Car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashly Williams
April 25, 2018

Great service!! Very personable Ashly was very knowledgeable. Easy to talk to and overall easy to work with. I will recommend her to family and friends. 5 stars her way More

by Vern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashly Williams, Chung Kang
April 25, 2018

Informative, pleasant and super helpful! Ashly was super helpful and knowledgeable about the vehicles. She answered all my questions and was very much patient with me. She was confident with More

by lknichols1007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashly Williams
April 25, 2018

Buying my first car I went to Arlington Toyota in search of buying my first car and I have to say I had a great experience from start to finish. I worked with Ashly Willi More

by Amanda428
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashly Williams, Raymond Flores
April 23, 2018

New Rav 4!!!! It was nice experience. Olga was very helpful and knowledgeable! We got here great numbers, ehat make us happy. Come to Arlington Toyota, ask Olga!! More

by Red 6 Nails
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova, Chung Kang, Eddie Acosta
April 22, 2018

Great service I was looking for right SUV couple of weeks already. Salesperson Nurlan from Arlington Toyota help us so much. He explain all benefits of Rav4. He and More

by Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Nurlan Isabekov
April 22, 2018

great salespeople and customer service I went to Arlington Toyota just like anyone else, "just looking" I was greeted by Danny Lozano and his manager Ray Flores. They were both excellent an More

by GoYunCam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lozano, Raymond Flores, Jimmy Manos
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