Arlington Toyota

They offered a fair deal and great finance option for our new car. Although the color was not our preferred color, the selling price was very appealing. The test drive, which was much longer than allow at ot new car. Although the color was not our preferred color, the selling price was very appealing. The test drive, which was much longer than allow at other dealerships greatly helped in my wife and I making the decision to buy our car. It wasn't an "around the block" trip, so it gave us plenty of time to "test out" the car. More

No pressure just great representation of a good product at a fair price with the customer in mind. Very nice to experience. Professional , educational, and time spent at the dealership without regard to w at a fair price with the customer in mind. Very nice to experience. Professional , educational, and time spent at the dealership without regard to whether a sale was going to be made or not. Customer first was my experience. More

Good experience overall. Satisfied with treatment by Yuri Tkachenko. He was friendly and able to answer all questions. I did not feel pushed to purchase or testdrive a car. I sp by Yuri Tkachenko. He was friendly and able to answer all questions. I did not feel pushed to purchase or testdrive a car. I spent reasonable amount of time during our purchase experience. More

When they took my trade in to give me a trade-in amount, they told me that the car kept dying on them (that never once happened to me in the three years that I owned the car). I used my own credit union to they told me that the car kept dying on them (that never once happened to me in the three years that I owned the car). I used my own credit union to finance the deal, and the dealership's finance department would not release the necessary information to the credit union to get the financing done. They insisted that they always do business this way. It was only after my credit union told that what they were doing was illegal and I called them out on it that they finally sent the info to my credit union. When I finally got the financing approved and went in to drop off the check for the car, the finance director chased me out of the building saying that the check that I had given him wasn't for enough money. He pulled out the contract, and sure enough, I was short about $300. So I went to my car and got my copy of the contract. According to my copy, the check that I had was for the exact right amount. Somewhere along the line, they had re-written the contract and added an additionall $300 to the price of the car. Even after the finance director called the person who had done the contract, he still had no explanation for this. I emailed the owners, and they assigned the case to their in-house investigator. This investigator called me once to say that he was looking into the case, and then never once called me again. They were obviously caught trying to steal from me and ignored it, hoping that it would go away. I finally got a call back from the owner (two weeks after this had happened), and was offered a free detailing job to make up for all my trouble. They lied about my trade-in dying, they tried to use illegal financing practices to get me to use thier financing, and they tried to steal $300 from me by writing a new contract after I had already signed the purchase contract, and all they do to make it up to me is give me a free detail. PLEASE avoid this dealership at all costs. More

Extremely friendly and helpful. They worked with me to ensure I got to test drive all of the cars I wanted to even though the weather was cold and rainy. Answered all of my questions no matter how trivia ensure I got to test drive all of the cars I wanted to even though the weather was cold and rainy. Answered all of my questions no matter how trivial. Explained all extended warranty options and offerings, but did not try to pressure me into purchasing these additions. I highly recommend this dealership and these sales people. More

We went to this dealership looking for a used jeep wrangler. We found the nicest sales people and the jeep we wanted. The minute we walked in the door all employees were very pleasant, smiled and sev wrangler. We found the nicest sales people and the jeep we wanted. The minute we walked in the door all employees were very pleasant, smiled and several asked us if we had been assisted. They gave us a VERY fair price and went above and beyond to ensure our happiness. We had a great car buying experience and will buy all of our vehicles from this dealership from this point on. More

I was looking for a car in a hurry (my car was totaled in an accident through no fault of my own) and I wanted a good deal on a car. I went to another Toyota dealer prior to going to Arlington Toyota and wa an accident through no fault of my own) and I wanted a good deal on a car. I went to another Toyota dealer prior to going to Arlington Toyota and was not pleased with the offer the other dealership made. Consequently, I ended up purchasing my 2009 Rav 4 from Arlington Toyota. The General Manager and my salesman, Bob Wagner, discussed my needs for a car. I ended up with the car I wanted, with the features/options I wanted, at a very good price. In addition, Arlington Toyota produced the car the day after the sale was finalized, which was even beyond my expectations and well within my timeline. I also had a good experience with Victor in the Finance Dept., who obtained a very decent interest rate for me and helped me through this process. I've been going to Arlington Toyota to have my previous cars serviced for years (Corolla, and 2000 Rav 4) -- it's an excellent service dept. -- and I was equally pleased with the Sales and Finance end of this dealership as well. I highly recommend this dealership. More

My whole experience with Arlington Toyota was effortless. I was greeted by a team of professionals when I walked through the door. They couldn't have more freindly. Jeff Vicari, the salesperson I purchased I was greeted by a team of professionals when I walked through the door. They couldn't have more freindly. Jeff Vicari, the salesperson I purchased my 2008 Rav4, could not have been more helpful. He was very knowledgeable and made sure that all my questions and concerns were answered. I felt that Jeff went out of his way to make sure that I selected the right vehicle that was right for me. Once I decided on the RAV4, he made the whole purchase process seamless. I would definitely recommend Arlington Toyota and Jeff Vicari. More

The experience was tedious for the dealership, but they were all as helpful and cordial as they could be. After much questions and answers, wheeling and dealing we came to an agreement very happily. We wil were all as helpful and cordial as they could be. After much questions and answers, wheeling and dealing we came to an agreement very happily. We will continue to be a customer at this dealership. More

The process of buying a 2009 Camry with a trade of a 1999 Blazer was done quickly and smoothly. The dealership was very professional from start to finish. I felt I got a fair price without having to spend Blazer was done quickly and smoothly. The dealership was very professional from start to finish. I felt I got a fair price without having to spend a lot of time negotiating. I got to the dealership at 4:00 and by 4:45 we had a deal in principal. I brought my wife back at 6:00 for the final approval and a couple hours later we drove off in a new car. More