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1,020 Reviews of Arlington Toyota - Service Center
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July 28, 2023
Sales is high pressure and force bogus add-ons. Service center is horrible. On the surface it seems organized. You have a service advisor assigned to you and have an appointment. That's where it en Service center is horrible. On the surface it seems organized. You have a service advisor assigned to you and have an appointment. That's where it ends. It takes forever to even get checked in. I actually left this last time. It was going to take an hour or so to get checked in. Triple stacked lines all the way to the road. The people there are super rude and simply don't care if you are there or not. I guess because they have plenty of business. I used them for a recall also. I had to drop it off two different times for entire day because it wasn't fixed right the first time. I will definitely not be buying or servicing my cars at Arlington Toyota despite it being more convenient. I'm a Toyota guy....but not from them. More
by JJofJax
Employees Worked With
Randy
July 26, 2023
Friendly staffs, but the wait a little too long , but this place is always busy this place is always busy More
by thacho
July 26, 2023
Slow service even with an appointment. There was a 4 hour wait just for a simple tire rotation. They Left dirty hand prints all over my glove compartment. There was a 4 hour wait just for a simple tire rotation. They Left dirty hand prints all over my glove compartment. More
by Jray1664
Employees Worked With
July 23, 2023
Service Department . I waited 4 hours for oil change and tired rotation, and patch a tire and had an appointment. Ridiculous will find another place to service my 2022 4 I waited 4 hours for oil change and tired rotation, and patch a tire and had an appointment. Ridiculous will find another place to service my 2022 4 Runner. Absolutely no communication from the service writer!! TERRIBLE SERVICE More
by Tracielneal17
Employees Worked With
Hannah
July 15, 2023
Awesome service. Friendly fast and efficient they let you know where you are at in the process Friendly fast and efficient they let you know where you are at in the process More
by ramon
Employees Worked With
July 10, 2023
Impeccable service. Very informative. Very professional. Nice, informative. Courteous. Service done in the time they told me. It was very quick and easy. Very informative. Very professional. Nice, informative. Courteous. Service done in the time they told me. It was very quick and easy. More
by Beverlygreer81
Employees Worked With
July 01, 2023
Mr. Cruz gave me a excellent customer service. I waited for my car in a really good. I waited for my car in a quiet environment and where I could do part of my work. for my car in a really good. I waited for my car in a quiet environment and where I could do part of my work. More
by Sheila Trujillo
Employees Worked With
Mr Cruz
June 24, 2023
I always had a good experience when bringing my car for service. All employees are very courteous. service. All employees are very courteous. More
by Nydia Otero
Employees Worked With
