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Arlington Toyota - Service Center

Jacksonville, FL

4.0
1,020 Reviews

1,020 Reviews of Arlington Toyota - Service Center

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June 18, 2021

I was very pleased with my experience today at Arlington Toyota. Although I didn’t have a scheduled appointment, Zay was able to have my vehicle serviced in a timely manner. He was very professional and fri More

by Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zay, Owens
June 13, 2021

ExcellentDropped car off and you performed the service. Excellent Dropped car off and you performed the service. I was taken to work and later picked up. All good. Thank You very much Good job More

by lindashartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrin Drago
June 11, 2021

Would have given a 5 because they were able to take me a day before my appointment which was my error. I gave a 3 because I used their Uber service and they have the driver incorrect address both times. More

by Honey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
June 11, 2021

Derrin Drago did a A1 job. He walked through the process explain what I needed done had my car ready in a timely matter 100% satisfied More

by Dtoyotaman2971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Steve the customer service rep was friendly and helpful with knowledge of my vehicle . I was in and out so quick I forgot about the time. Toyota keep up the good works with your customer service people I e More

by scarlet114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gesy Canaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve McLendon
Jun 10, 2021 -

scarlet114 responded

All customers service reps are worthy to keeping customers happy

Jun 10, 2021 -

scarlet114 responded

Customer service people are helpful to customers

June 07, 2021

I had my 2020 Toyota Camry serviced with Rande and he was great from start to finish. He kept me updated while my car service was being completed and explained everything that needed to be done. I would high More

by Jaxjrods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rande Kristaiansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

The service department was very professional very quick they took care of me right away they did a great job it was a very good experience More

by Frankliardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa benson
June 01, 2021

The service was fast, friendly and efficient. Our service advisor kept us informed and made check out process easy. I would recommend Arlington Toyota for service. More

by wadewhitehurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
May 30, 2021

They are too busy. I go there because I have a warranty. I didn’t have to pay anything. Tucker was very nice but it took almost 6 hours to get my tire fixed. They did provide a ride home and pick up. More

by virginiaarturi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tucker Darnell
May 30, 2021 -

virginiaarturi responded

I’m through with my review

May 27, 2021

I had an excellent experience from beginning to end my I had an excellent experience from beginning to end my advisor I believe her name was Alicia stayed in touch with me called and text and updating me More

by cawade212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
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