Arlington Toyota - Service Center

Just had my air conditioner fixed and it was still wasn’t working right. Called Chauncey and informed him of the problem. Came back to Arlington Toyota and Chauncey fixed the problem his self. working right. Called Chauncey and informed him of the problem. Came back to Arlington Toyota and Chauncey fixed the problem his self. More

Came in for routine service met with my favorite service writer (Alisa Benson) work was performed in a timely manner and I was on my way. I live in between 2 dealers on the westside and choose to drive acro writer (Alisa Benson) work was performed in a timely manner and I was on my way. I live in between 2 dealers on the westside and choose to drive across town, Thank you More

I just had a routine service and Cheryl (the “care advisor”) was very good. She was clear and articulate, and went out of her way to tell me about the services I had coming up. The work was done in advisor”) was very good. She was clear and articulate, and went out of her way to tell me about the services I had coming up. The work was done in a quick less than an hour timeframe and I was on my way. I‘ve been to many car dealers in my life (and my father owned a car dealership) and I have to say Arlington Toyota is my favorite. They really are friendly, professional and seem to care about the customer. More

Labor cost and the time (4) hours to replace two front brakes, oil/filter changes, tire rotation and repair and cabin filter replacement was outrageous. brakes, oil/filter changes, tire rotation and repair and cabin filter replacement was outrageous. More

Derrin Drago was service advisor. I had oil oil and filter change with routine car inspection. Waited for the car and it was ready in about an hour. Was advised of future maintenance. filter change with routine car inspection. Waited for the car and it was ready in about an hour. Was advised of future maintenance. More

Great. Wouldn't trust my car to any other dealership. I've been coming to Arlington toyota for years and if they weren't good I'd stop long ago I've been coming to Arlington toyota for years and if they weren't good I'd stop long ago More

Great service department. Mike Sandelin always goes the extra mile and I never have doubts about the service I receive at Arlington Toyota. Been a loyal customer for over 15 years and will continue to be! extra mile and I never have doubts about the service I receive at Arlington Toyota. Been a loyal customer for over 15 years and will continue to be! More

Chauncey is always a pleasure to have as my service manager. He is polite, friendly and explains everything in terms I can understand. The dealership as a whole is friendly, not pushy, and clean. Can h manager. He is polite, friendly and explains everything in terms I can understand. The dealership as a whole is friendly, not pushy, and clean. Can hardly wait to see the new building. More

My comments about the dealership... Service Advisor, Jose, outstanding! Lyft was very appreciated. Restroom was very clean and had soap and paper towels were very appreciated. Check in was timely and fr Jose, outstanding! Lyft was very appreciated. Restroom was very clean and had soap and paper towels were very appreciated. Check in was timely and friendly. Cashier could give a rip - not bad but way below other parts of the experience. Car was brought to me by Jose. Ms. Brooks, you would do well to employ 100 more people with the customer skill set that Jose exercises! More

I am ok with the work performed on my vehicle. I had to make several calls to request an update on my vehicle. However, when I picked up the vehicle, I was given the keys and receipt. I expected to concl make several calls to request an update on my vehicle. However, when I picked up the vehicle, I was given the keys and receipt. I expected to conclude the visit with my feedback being given regarding my vehicle. I was not given a chance to do so. It was as if they were to busy to care. More